1VT Auto Repair & Performance

I'm a local triple A tow driver in the oceanside area. Everytime i have a customer that doesn't know where to go I always recommend this shop. I always check back with the customer and the shop and they are always happy with the service. Sean and his father are great guys! Turn around time is always fast. Highly recommend them - Mario NK Towing

Sep 21, 2023 · Mario Lopez

I would give these guys 10 stars if I could. I was driving to a meeting in LA when I got a flat tire on the freeway and rolled my car to the nearest auto shop at the nearest exit. They informed me that autobody shops don't typically deal with tires, but then proceeded to help me patch my tire for free and got me back on the road in time to make my meeting. If and when I actually have repairs that are necessary, they will certainly be my first stop. Great guys !

Dec 21, 2022 · Alex Butters

Two issues: 1. Car bumper removing and re installing was not done correct as they glued the bumper to fender rather than correctly screwed it in. They are not agreeing that they did it but accusing me for no reason!! This is a MAJOR PROBLEM. Per my experience, they are not genuine, my recommendation is not to use them for major auto work. 2. They did not say 3% charge when I paid through credit card. Charging 3% is ok provided it is communicated to me. I noticed this charge only from the credit card statement later. When I called them, they say the 3% charge is posted all over the shop! I think a good business practice would be to say ‘Sorry if we have not told you when charging credit card’. Later, I sent a cashier check to get credit card refund – This is not an issue anymore as it is RESOLVED. More detail on the 1st issue: I met with a car accident when visiting Oceanside, CA. A traffic cone in the highway hit the front and dented center bottom of the front bumper, broke a piece of the grill and radiator fuel was leaking. Called a towing company to take my car to dealer repair shop but the towing truck man suggested VT Auto for quicker fix due to my drive back to my home state Texas. I wanted them to fix the car to make it drivable and not to do any body damage work. Also asked them to make the fix correct as I could not come back from Texas for any issue in the repair work. VT auto shop manager or owner Cain was very nice talking and promised me that they will fix good and won’t be any issue to bring it back. During the repair work, they took out the bumper to check the front as he texted me with pictures of the damage and also the bumper picture sitting on the floor. I agreed to pay his repair estimate to replace the radiator, AC compressor, AC Freon, tubes. After two days, I paid and took the car, drove back to Texas. In Texas, per my insurance company instruction, took the car to Service King to fix bumper and grill damage. When they removed the bumper to check for any other damage inside , found the bumper top bracket was glued to the fender as supposed to screwed it in! They said the previous work was done poorly by gluing the bumper, they would not fix it. Also my insurance company says they would not cover either! I contacted VT auto asking them if they did the gluing and may need them to cover the cost of the glue fixing. Also sent glued bumper picture to VT auto. Cain got mad and started sending me emails saying he did not do body work and accusing me doing fraud! He did not answer either Yes or No for the gluing question yet. Not a good experience!

Oct 06, 2021 · Kalyana Lakshmanan

My wife's c320 rear window wasn't working and I could not put it up. I took my vehicle to VT and he said it's more than likely the window regulator as this is a very common repair on a vehicle like mine. Then once the mechanic was inside the door panel he saw it was a small plastic piece that had broken and it was wasn't the window regulator. VT informed me of this, ordered up the correct part and adjusted/reduced my final bill by about $140.00. We all want an honest car repair shop at a fair reasonable price...and the repair done correctly in a timely matter. I found all these at VT. WELL DONE!!

Jan 09, 2022 · Bruce Petz

This is the place to come if you care about your car. I was shopping to get some body work done and Ken Grody Ford recommended VT they quoted me around the same price as someone closer to me in Carlsbad. The Difference at VT is the people, the owner Cain is fair on price but at the other shop that was not only a couple hundred dollars more I felt like I was bothering them from the second I walked in, during the estimate process and back inside talking about price. I felt like another number another job and not welcome I did not want to leave my car there. Cain loves cars and all the guys at his shop do as well. With the couple hundred dollars that I saved going with VT I also had him order and install a cold air intake and my car now looks brand new from the body work, drives faster and gets better gas mileage.

Feb 12, 2018 · Joe Cohen