5 Star Transmission and Automotive

100% recommend these guys! Another shop literally charged me double what 5 Star Transmission quoted me for a valve cover gasket repair, so I took my car to them. Shout out to Mario, man! I also had a few other concerning issues that needed to be addressed ASAP. Not only were they super fast with the repair, but Mario also quoted me for the additional work—and the best part? He didn’t even charge me for labor! Even after all the repairs they did, the total still ended up being less than what I would have paid for just the valve cover gasket at other shops. My car runs so smooth now. They will always have my business going forward. 5/5 easily—thanks, guys!

Feb 14, 2025 · Curtis Martin

My parents brought in their 2015 Chevy Suburban after it gave out. Their trailer hitch cover was stolen while under the care of Five Star Transmission. We have photo evidence that while the car was in their care/shop it was WITH the trailer hitch cover intact. The owner refused to take responsibility and was rude saying "well what do you want me to do". Then claims "this is what happens when I help people". Sir, you did not help anyone you were paid $5,500 for the job. The least you could do was replace a trailer hitch cover that was stolen under YOUR CARE and at YOUR shop. He claimed that he was going to look for the cover and ask his guys, and when my dad called back he got argumentative and supposedly no trailer hitch cover to be found. The 'help' they claim they did was them holding onto our car. We brought the car in and after getting the estimate from the shop and talking to our extended warranty, we couldn't afford the $1.5k something difference the warranty wasn't going to cover. They went over my dad's head and started on the job anyways!! My dad never gave verbal permission or signed any contract or agreement, that he agreed to get the car service with them. When the estimate was given to my dad by the shop, my dad let the guy know he didn't have the money to cover the difference. He said he did us a favor by not putting a lien on the car, but how would that be possible if we never signed anything agreeing to service? We didn't even know they were working on it until we were getting quotes elsewhere, and called our extended warranty and they told us they already paid Five Star Transmission for the job. My dad told the guy he was going to talk to my mom and let him know.when he called back they already started on it before anything. They jumped the gun. We were still shopping around and were going to get the car towed out of their shop but they went ahead and started service anyways. They claim my dad gave them permission (which is not true). Seems very much unprofessional and unethical to start on a $5,500 job without having to sign anything. My parents had no choice but to let them service it since they started on it anyways without their permission!!! Although we appreciate them holding onto our car for the time, being rude and refusing to replace our trailer hitch cover was unacceptable. You didn't do anyone a favor, they knew what they were doing when they jumped on a $5.5k without our permission. It would be nice to get our trailer hitch cover replaced, at least.

Jan 02, 2025 · Amanda Hernandez

I was having issues with my Suburban and 5 Star Transmission went above and beyond to take care of us! I highly recommend this place. Mario is an honest businessman willing to help you resolve your vehicle issues and answer any questions you have. If I could give more than 5 stars, I would! Thank you for everything!

Dec 14, 2024 · Bianca Moua

As far as ratings go, their name says it all.They are a small shop, that is very personable. They are always busy but manage to complete most repairs in a timely manner. Highly recommended for all your automotive needs.

Jan 28, 2025 · M D

They got the job done on my Chevy Silverado transmission ! Towed in and drove it off feeling like new ..Straight forward and honest.

Feb 06, 2025 · Misael Villanueva

Had an amazing experience with Mario and his team. He worked with me and got me exactly what I needed to get back up and running. Took his time to help me troubleshoot my transmission issues and offered diagnostic services with no upfront fee . Went above and beyond, got me in and out in just a few hours. Everything's working great. Will be giving Mario all my transmission business in the future. Thanks for the support!

Mar 03, 2025 · Seth Nelson