Action-Southland Towing

Needed a flatbed tow service provided by AAA and ended up with Action Towing. The service was top notch, they picked me up got me home in about 40 minutes..My driver Daniel did a great job and was very professional. I’d recommend Action towing for anyone looking for a professional Tow service. AAAAA

Oct 16, 2024 · Stone Philips

I had Action Southland assigned to my AAA battery service request on Monday. Chris replaced the battery. Chris ensured the radio would turn on after 15 minutes of driving and left. It is now Friday, my radio is still not working. After speaking with Jim, the manager, I was advised to take my car to a Honda dealership for diagnostics. The dealership confirmed that the entire radio unit had been fried. Despite this happening right after their $200 battery installation, Jim and Action Southland refuse to take any responsibility. I strongly recommend avoiding Action Southland if they're assigned to your service request. Now, I’m facing $5,000 in damages because of their negligence.

Oct 11, 2024 · Lisa Do

Used the service thru AAA got quoted a time and didn't come thru. I contacted them for am updated eta and mentioned they couldn't give me one. Use someone else if you are looking for reliability and keeping time.

Sep 18, 2024 · Daisy Fuentez

Tonight, I needed assistance with a flat tire. Chris Pacheco called only about 5 minutes after I placed the request via AAA, to let me know that he was on his way. Sure enough, after less than another ten minutes, he arrived. He greeted me with a smile, and he got right to work on helping to replace the very flat tire with my spare. Because nothing is ever just-that-simple, accessing the spare required a tool that I didn't have in the car with me, so he figured out a way to lower the spare safely. Within only a few more minutes, he had finished everything, correctly, neatly, and completely. All the while, his demeanor was friendly, professional, very competent, and reassuring. Highest rating for the technician and for this service!

Feb 21, 2024 · Adrienne Lara

Didn’t show up to tow my car and blamed triple a for “not letting us know you would meet us at the drop off site”. I told the tow truck driver himself when we spoke 2 minutes after I got off the phone with triple A. 4 hours later I call asking where tf my car is and the driver ghosted us, didn’t even call. And also, my car was at a repair shop which was open and the owner was waiting for him to come to load the car. Incompetent people who love to waste your time.

May 25, 2024 · Avi M