Advance Auto Parts

I’ve been having issues with my battery, the last several months not charging. I went it to the shop and explained the situation, I had bought it this summer. The custom service rep, was fantastic and replaced the battery!! This is the first review I’ve written but I felt compelled to Due to the excellent customer service! Thanks and happy holidays!

Dec 23, 2024 · EDWARD MCCORRY

Walked in need of help with a signal turn light’ 4 employee’s behind the counter and was offered zero costumer service’ at one point advised me to look at my cars manual to figure out my own problem’ walked out and went to Auto Zone and they help me right away diagnosed the problem and in 5 minutes I was good to go’ never shop here some of these employees forget the meaning of customer service’ You Just Lost A Customer

Oct 19, 2024 · Armando Colon

Absolutely awful customer service, ill never step foot in this store ever again. Buddy playing dungeons & dragons on his phone at the front counter seemed to busy to help me find a door clip which was a simple question. He walked down the isle they were in & said “yeah they're in this isle” walked away. When I could not find them, (because the brand had changed) I walked back to the counter where he was still Playing on his phone he says “ Yeah, they’re in the aisle where I told you they were” to which I said, YOU WORK HERE, not me. I’m just looking for some help. So he stormed down the aisle, went right to them, and finally grabbed them for me which should have been done in the first place. Do not shop here

Aug 05, 2024 · Dylan C

I visited this location around noon today looking for touch up paint for my car. I wish I had gotten the sales guy’s name, his lack of interest in what I needed was very evident (working & eating instead of talking directly to me). His overall attitude was abrupt & short, and he was just plain rude. I won’t be returning.

Apr 15, 2024 · Jackie Davis

I just left the Glenville NY store, and I’ve gotta say that because of a particular employee, I couldn’t have been more impressed with the customer service I was provided. Not only was I immediately greeted upon crossing the threshold, this young man went above and beyond any and all expectations I had had prior to walking in those doors. The employees name is Brian. If you’re looking to be assisted by someone who is very attentive of your needs, helpful, patient, thorough, swift and smiling through it all…ask for Brian. Again, I couldn’t have been happier with this particular visit to the Glenville Store.

Jun 09, 2023 · Bree Smith