Alco Alert Ignition Interlock

Alco Alert Ignition Interlock, located at 15260 Anacapa Rd #A12, Victorville, CA 92392, specializes in the installation and servicing of ignition interlock devices. As an auto repair station, they provide services related to court-ordered or voluntary alcohol interlock systems for vehicles.

Customer reviews indicate a mixed experience. While some customers find the service location staff to be efficient and kind, there are significant concerns regarding the corporate customer service. One customer reported issues with billing statements lacking due dates and difficulties reaching customer support through the 888 area code helpline. This customer also experienced being stranded after a 10-hour shift due to the 24-hour emergency number only playing a recording of business hours, and expressed concern about monthly fees.

Another customer review strongly criticizes the customer service since the change in ownership in May 2023. They report consistent issues with unanswered phone calls and a lack of returned calls from management. This customer expresses extreme dissatisfaction, rating the service a zero, and explicitly stating they would never recommend the company.

Based on the available customer feedback, potential clients should be aware of the reported issues with corporate customer service. While the local service location may offer a satisfactory experience, the overall customer support from the company appears to have significant shortcomings. Customers should verify all pricing and billing details, and ensure they have a clear understanding of the support services available.

For more specific information regarding Alco Alert Ignition Interlock services, installation, or pricing, customers can contact them at (888) 663-9847. Potential customers should be sure to ask detailed questions regarding customer service and after install support.