Angelo's Towing Oceanside

Andi was 100% A+ with his customer service skills! My father's van had the catalytic converter stolen overnight. Andi had knowledge on subject incident and conversed with both my father and myself and put us both at better ease . Even after dropping off the van at the shop, he took extra care of making sure we were taken care of. We need more Andis out there in the world!. Your very fortunate to have his customer service skills on your team! Thank you again Andi! You will not be forgotten

Jan 30, 2025 · Mike Aguilar

I never write reviews but this one was for sure warranted. Angelos towing is the ABSOLUTE worst! Spare yourself and tow your vehicle elsewhere. The manager is rude and has zero people skills. My car was recently towed there after an accident. Thankfully, I had taken pictures of what the vehicle looked like prior to being towed because I was in complete disbelief when I arrived to the tow yard the next day to empty out my car. The damage to the vehicle was significantly worse and the manager could care less stating “that’s how it came”. He refused to look at the before and after pictures I had in my phone and never cared to make eye contact with me or get up from his chair. When the car was towed from the tow yard to the auto body, additional damage was again noted. When speaking with the manager and asking for pictures of what the car looked like prior to tow he said he never took pictures (the entire time the car was in the yard) and proceeded to curse me out and hang up on me after I insisted on speaking with someone else. This place is DISGUSTING and could care less about your vehicle or the customer service they deliver. BEWARE!

Nov 07, 2024 · Jessica Parente

Scheduled a tow for 12/30 at 9 am. Was told to confirm it the morning of, so i called at 7:45 am. The man on the phone told me it was all set up, so I got ready for my day. By 10:45, no one had shown up so I called to see what was going on. They told me they had no record of a scheduled tow EVEN THOUGH IT HAD BEEN CONFIRMED. When I told them to get me a truck ASAP so I could get to work, they told me to call back in 10 minutes. Absolutely ridiculous customer service. Its insane that this company just doesn’t care about their customers or gaining money. Take your car to LITERALLY ANY other tow company cause these guys love to waste your time and mess with your work schedules:)

Jan 02, 2025 · Michael Trammell

I’ve been in this area for the last few years and have used them for battery and towing and they have been terrific. I don’t know why their score is so low, but I don’t think it’s deserved. So I thought I’d give him a five star rating and try and raise it up a bit. Thank you.

Dec 10, 2024 · chi m

I have been with AAA for over 20 years + am not pleased with AAA robots + long recordings if you're waiting roadside. Neighbors feel the same way. Angelo's Oside is contracted with AAA. Crystal -- a human -- answered at Angelo's right away. She not only explained the help policies but also the prices if we decide to go straight to Angelo's in the future. Robots don't give suggestions to help clients. AAA needs to rethink its robot business model, + hopefully Crystal feels appreciated by Angelo's. Give that girl a bonus! Don't lose her!

Nov 18, 2024 · Susan Baldwin