Arrow Auto Glass

The service I received from Arrow was excellent. Both the desk manager who ordered parts and scheduled service and Julio, the window repair technician, were affable and good communicators. Background My window was broken on Wednesday, approximately 7 PM. I ordered at home service online after shopping around and determining that Arrow was the fastest service AND the lowest price! They came on Thursday after Julio called me with m service time. Unfortunately, the part they had ordered was shipped incorrectly and they had to delay my service. Julio cleaned and wrapped the door. The desk rescheduled me for today, Tuesday. Julio arrived promptly during his window and communicated his approximate appointment time throughout the morning. He worked quickly and repaired the window and I paid by credit card quickly outside my apartment, and the price was identical to my original quote. I highly recommend their service over competitors. Not only do you support local business, you get a good price and great service. Thanks Julio!

Jun 26, 2018 · David Ryan

I loved my experience with Arrow from the beginning to the end. - The people I spoke with on the phone were very nice and up front about their services. - They performed my window replacement the next day. - They offered the best price of any competitors I contacted, and they didn't charge extra to come to my office for the job. - The technician, Julio, arrived very quickly within the promised arrival time. He was also very courteous and did the job quickly and well-done. - Arrow also has the warranty you would want. Thank you Julio & Arrow; I would recommend their services for sure.

Oct 10, 2019 · Derek Napolitano

Julio was the guy who came to fix my passenger windows and he was very professional and quick too. He called earlier in the day to confirm my address and a time and he was right on time so that was appreciated. And the work done on my windows was very impressive too. He didn't mess around or act like he didn't know what to do, he knew exactly what to do like he'd been doing it forever. Julio cleaned took the inside part of the doors off, cleaned out the broken shards and so much more stuff but it was too much to follow but the point is my windows look like new, they work well and I couldn't have asked for better service!

Nov 10, 2020 · Brandon Milanes

My insurance company said they were the preferred installer and I have to say they exceeded my expectations. My insurance claim went to them on a Saturday and they called me on Sunday (even though not their regular hours) to set up a Tuesday appointment. They also took care of my request to make sure my Jeep got a genuine replacement part rather than a generic and their guy Julio called and came to my house exactly as timed that Tuesday, described the whole process and made sure my ezpass and stickers were reset like new. He was great and this was a good a windshield repair as I could have hoped for.

Dec 19, 2017 · Tom Fox

Michael was the one who replaced my windshield and he did an amazing job. Deff very happy with Arrow Auto Glass. Will definitely ecommend them 👌. He was on time and called me 3 times to confirm the apt, to tell me what time he would be arriving, and as well when he was at the location. Very professional

May 05, 2021 · Noemi Fernandez Jones