Arrow Towing

Paid for my car to get released. Girl told us we could pick it up later in day. Called to make sure time was OK. Girl said no call back at six called bad at sic guy answers told someone would call us shortly. Lies. The long story short they still have my money and my car and messed me around all day with lies. Would never use if I had a choice. Update: 2 days later made appt. To pickup car. Guess what still no car. They still have my car and my money. This place is a joke. The ladies in the office were not helpful. They jacked around and then the guy sent to get our car out just sat in his truck and did nothing after they forgot we were waiting for a half hour before he even showed up. Do not use this company if you can avoid it They do not return calls and will not give you, your property if, I could give 0 stars, I would.

Dec 17, 2024 · LAURA Meier

From the first inquiry call to the next day calling and scheduling a car pick-up, nothing but friendly professionalism! Received a call within the hour the driver was nearby and ready to pick the car up. Once he arrived, he took pictures, documented and quickly loaded the car and off it went it the body shop! Paid over the phone (or could do with the driver). Receipt emailed immediately. Car delivered to body shop without any incidents. Highly recommend!

Mar 31, 2023 · Susan

I called and was told a hour.....I waited no one came I called back after a hour and a half then I was told 20 mins never the less I waited at my truck for 4 hours total It was a very simple we can't offer service Wich makes me wonder why couldn't I get service. Communication is everything. No worries they won't be a option ever again or anyone I know for that matter. And no one at arrow can be upset about my experience it shouldn't have happened. Im a paying customer.

Oct 28, 2024 · David Jones

Tesla lied to me, and ran me out of range of a charger.. Arrow towing came to the rescue.. fast friendly and reliable.. I highly recommend!

Dec 31, 2024 · chadmerlin

REVIEW TWO 11-22-24: I needed have my SUV towed following a car wreck. Once again I was amazed at the prompt arrival of your driver Tony. He kindly suggested that I wait in the truck because of cold. Tony's truck was immaculate. Tony had car loaded and towed very quickly. He was professional and kind to me during a very stressful time REVIEW 2 My experience with this towing business was completely positive. Their driver, Chris, arrived extremely fast despite the heaviest fog I've ever seen. After changing my flat, he then went above and beyond by having me follow him on a treacherous country road to the highway. I don't have enough good things to say about this driver.

Nov 23, 2024 · Treesa F.