Auto Paint Techniques

+1 630-897-5154
autopainttechniques.com
43 E Illinois Ave, Aurora, IL 60505, USA

Operating Hours

Monday 8:00 AM - 5:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

(26)

Auto Repair Stations Illinois Kane County Aurora East Illinois Avenue

Kane County . Illinois

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Reviews

Auto Paint Techniques Introduce

Auto Paint Techniques, located at 43 E Illinois Ave, Aurora, IL 60505, USA, offers auto painting and towing services. You can contact them at (630) 897-5154 or +1 630-897-5154. Based on online reviews, the business has received mixed feedback, with significant discrepancies in customer experiences.

One customer review strongly warns against using their towing services, alleging that the company engages in predatory practices by towing vehicles without authorization and imposing exorbitant storage fees. This review paints a negative picture of the towing aspect of the business, claiming it to be a "rotten, organized, criminal enterprise."

Conversely, other customers have reported positive experiences, particularly when dealing directly with the owner, Tim. These customers described positive interactions and found the owner helpful. One customer noted a pleasant experience retrieving their car after a towing incident and even had a positive discussion about the owner's collection of vehicles. They also pointed out that treating the staff with respect can lead to a positive experience.

Key observations from customer reviews:

Significant discrepancies in customer experiences.
Allegations of predatory towing practices.
Positive interactions reported when dealing directly with the owner.
Potential for positive experiences with respectful communication.
Offers both auto painting and towing services.

Given the conflicting reviews, potential customers should exercise caution and be aware of the reported issues, especially concerning the towing services. If you require towing services, it is advisable to confirm all details and authorizations to avoid any misunderstandings. For auto painting services, it is recommended to inquire about their experience and view examples of their work.

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Customer Reviews

Auto Paint Techniques is a rotten, organized, criminal enterprise! If a Tow Vehicle shows up from them, and YOU did not call, refuse the service! The incompetent driver will ignore your instructions on the place to drop the vehicle and instead drop it at their location to pretend they can't contact you to allow exorbitant 'storage fees' and towing costs that are back-charged to the Insurer. STAY FAR AWAY FROM THESE VIPERS.

Nov 19, 2024 · Tre OL

Had car towed to APT after an unfortunate incident, but my father and I had a great experience with the owner(Tim)of the company and had no issues retrieving the car at all. Had a great discussion with the gentlemen in regards to the collection of beautiful vehicles he has inside the building as well, take a look inside if you get the chance. In my experience dealing with those involved in this industry, if you treat the person you are talking to with respect and don't throw a temper tantrum about why you're car got towed in the first place... They will go out of their way to help you. We are all simply trying to make a living and put food on the table, so don't forget that. Good guy, good business

Oct 31, 2021 · Phillip Jensen

The drivers side back end of my Honda Civic was crushed and partially destroyed in a rear end accident in Aurora. I was weary about leaving my car so far away from where I live but I am so happy I did. These guys were absolutely awesome and quick. My car looks like nothing ever happened. Mary in the office was super helpful and sweet. Tim seemed to genuinely care about my car and any concerns I had. He’s a down to earth dude with a no bulls*** attitude and I really appreciated that. I will definitely be coming back to these guys with any auto body needs I have in the future!

Apr 09, 2019 · Kaeli Lara

I was very pleased with the outcome of my repairs to my car. They initially towed it and I was going to go somewhere familiar. Thanks to Drew's excellent customer outreach I decided to give them the job. Tim, Drew and their staff did a great job repairing my car. Thank you.

Dec 20, 2019 · Julie Woods

Very professional work and employees. The owner Timothy is the best. Had my Nissan Armada fixed here for body and mechanical work. It runs like a new one now. Very happy with the work and will definitely refer this place for all.

Feb 03, 2020 · Habeeb Osman