Automotive Express

Excellent results from AA on a difficult problem that was hard to diagnose. My 1994 F150 had a transmission fluid leak that my usual shop was not comfortable working on due to the age of the vehicle. AA worked at figuring it out then solved the problem at a fair price. Nice people too. I highly recommend this shop.

Sep 26, 2024 · Robert Wood

Love this place. I have gone there with tire issues twice. The first time they looked over everything and found no problem. No charge. I gave the kid $10 for his efforts. The second time I brought a large trailer. I needed to do a tricky 3 point turn, but the owner helped me get it right, and they jacked up the rig, got the tire off, and found a leaky stem. $25. I was on my way in 30 minutes. It ain't luxurious, but they work hard and treat you with respect. If you look at the sign, they are missing an S. That missing letter stands for "saving" time and $.

Apr 10, 2023 · Ted Haley

I've been going to them for years because my male co-workers had reference them . However, this past weekend was my worst experience with them . The customer service and quality of work have declined . I recommend women to have another person there to witness the verbiage or male presence who are experts in vehicle . I don't ever write reviews. However, this was a terrible experience, and there are plenty of other arlington mechanics. Don't come here

Mar 28, 2024 · Traci Bethea

Great repair shop! Rudy and his friendly team have been taking care of my car for five years, I highly recommend them. They do honest work a very fair price. Never pushy, but offer great advice about maintenance. They go the extra mile to provide great service, exactly what you what from your repair shop.

Jun 18, 2023 · Kathleen Connors

My recent visit to Automotive Express left me with mixed feelings. While there were some positive aspects, there were also a few areas that fell short of my expectations. On the positive side, the staff at Automotive Express were friendly and attentive. They greeted me warmly upon arrival and were willing to answer my questions regarding the services they offered. I appreciated their willingness to provide information and make me feel welcome. However, I found the overall service to be somewhat lacking. The wait time for my vehicle to be serviced was longer than anticipated, and there seemed to be a lack of communication regarding the progress of the work. It would have been helpful to receive regular updates or an estimated completion time to manage my expectations better. Furthermore, I noticed a few minor issues with the quality of the work performed. While the technicians were generally knowledgeable, there were a few areas where attention to detail was lacking. For instance, I noticed a small scratch on my vehicle's exterior that was not present before the service. While it was a minor blemish, it was still disappointing. In terms of pricing, Automotive Express was reasonably competitive compared to other automotive service centers. However, I felt that some of the charges for additional services were a bit steep, and it would have been helpful to have more transparency in the pricing structure.

Jun 01, 2023 · Aaron D'Souza