Automotive Specialist
Automotive Specialist
- +1 630-810-0014
- automotivespecialistlisle.com
- 1801 Ogden Ave, Lisle, IL 60532, USA
Operating Hours
- Intro
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- Location
- Reviews
Automotive Specialist Introduce
Automotive Specialist, located at 1801 Ogden Ave, Lisle, IL 60532, USA, falls under the Auto Repair Stations platform category, providing automotive repair services. You can contact them at (630) 810-0014 or +1 630-810-0014.
Customer reviews for Automotive Specialist present a mixed perspective. One customer reported a negative experience, citing issues with the service provided and the staff's professionalism. This customer expressed dissatisfaction with the following:
- Ineffective Diagnosis: The customer felt the mechanics did not properly diagnose their vehicle's problem, despite providing detailed information.
- Lack of Thorough Inspection: They claimed the mechanics only turned the car on and off, rather than conducting a proper road test or in-depth inspection.
- Unresolved Issues: The customer's car continued to experience the same problems after being serviced, including ignition key issues and engine stalling.
- Rude and Unprofessional Conduct: The customer described the staff's communication as rude and unprofessional.
- Wasted Time: The customer felt that a week of their time was wasted without any resolution to their vehicle's problems.
Conversely, another customer reported a positive experience, describing the mechanic as "honest" and caring about both clients and their cars. This customer expressed satisfaction with multiple repairs conducted at the facility.
Due to the conflicting customer reviews, it is advisable for potential customers to carefully consider their options and potentially seek additional opinions before committing to services at Automotive Specialist. It is also advised to obtain detailed explanations of any proposed repairs and to document all interactions and agreements.
Photos
Location
Customer Reviews
Rude and unprofessional, they had my car and did nothing but turn it on and off for a week. I told them the problem didn't come up until after it's been driven which even still I explained exactly what the issue was and they didn't look into it. As soon as I got home my ignition key was stuck, starting it up again it stalled just the same it was before. I don't understand how he think it's ok to talk to me the way he did and waste a week of my time
Oct 25, 2024 · Ina Christine
Honest mechanic who cares about his clients as well as their cars. I have done several repairs there now and have been satisfied with the work.
Sep 17, 2024 · Kevin Geddes
Dennis and Dave are extremely skilled mechanics and very trustworthy! They service all makes and models of cars and use language you can understand. If you're wondering where to bring your car for service or maintenance, this is the place. You won't be disappointed.
Mar 05, 2023 · Nichol Moore
Our go to mechanic for the last 27 years. Dennis and Dave always treat us right. They’re very competent, fair in pricing, and recommend only necessary work. They also check out used cars for a small fee, a wonderful way to make sure we don’t buy a lemon.
Jun 04, 2022 · Markus Schramm
Highly recommend these guys. They provide comprehensive and quality service for a reasonable price. I was referred to Automotive Specialist by a colleague at work. Called and spoke with Dave regarding an issue with one of our cars (wanted to get a second opinion). Dave spent 30 minutes on the phone diagnosing the problem and took the time to explain the engine functions and why the specific error may have been showing. We dropped our car off that night and Dave called me back the next day at 8:30am. He explained what he initially saw in the car, and said he would call me back after he was able to review further. As promised, Dave called back that afternoon and gave me a full summary of what he observed along with his recommendations on how to proceed. He was honest and told us what should be repaired, and what could wait. We will surely be coming back to Automotive Specialist in the future. These guys are truly honest and take the time to ensure the job is done right.
May 08, 2020 · Sylvie Dube
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