AutoNation Toyota Irvine Service Center

My recent service for my Rav4 was less than perfect. This was my second time getting service through Toyota Care. The first time was great. This time, the tech left multiple plastic trim coverings in the trunk open and the trunk cover sticking up. Took me a few minutes to figure out how to get everything back in place. However, overall still a good experience and the customer waiting lounge is well stocked with drinks, snacks, workspaces, and seating. Overall service time for my oil change and tire rotation was just under 2 hours.

Feb 13, 2025 · Jonny Tan

My overall face-to-face experience was friendly and welcoming, Alex Ashari and Elijah Cho were very helpful and informative. What I didn't like was that the price tag for my 2017 Camry went from being $12,000 to $21,000, so, I feel like I'm over paying for a used car (specially when a brand new 2024 Corolla is $23,000) but all 1st time buyers have to be initiated with super high prices, that's just how it is anywhere you go. There were also a couple problems that went unnoticed during the test drive but, thankfully, the Service Department fixed each issue at no-charge, so, I really appreciate that.

Nov 26, 2024 · Greg Gardner

Natasha was Wonderful. She gave us the information we needed for our repairs and provided expedient service. She even helped me with another vehicle we had there. The other service advisor did not give us a heads up when our service was completed. Natasha helped us sort it out. Thank you Natasha this is why we “Go places” in our Toyotas because of superb service from Toyotas Natasha.

Oct 24, 2024 · Melany Meier

I had the best experience just before Christmas. Kevin and Matthew are amazing. Dropped my car off for an oil change and asked them to look at my water pump. I was told somewhere else is was going bad. They checked it all out and replaced my water pump using my extended warranty and while doing that the mechanic notices sparks coming out of my alternator. Fire hazard for sure , so they got that covered and replaced as well. Kept me up to date on the process and when it would be done. Great guys great service. Merry Christmas 🎁🎄

Dec 25, 2024 · julie spector

easy online scheduling for appt. went in for oil change and also received a report of items car might need based on vehicle mileage. no pressure though to schedule those serviced. service tech also provided photos of tire tread and provided info on tread depth. All good info to have. Waited for car and was out in less than an hour. large waiting room.

Feb 09, 2025 · m susong