AutoZone Auto Parts

Sam A. went above and beyond! He changed our battery even when his supervisor said he didn't have to because it is in our trunk, and he wouldn't accept a tip. Great customer service. Get that dude a raise!

Nov 12, 2024 · Alex Q

Called AutoZone on Bear Valley close to the Victor Valley College, because it was closer to my residence. I asked for the brake pads I needed and they gave me the rundown. According to the lady I spoke to I had three different options to choose from. I then asked, are they all in stock. She told me only two options were in stock. I then asked which ones and if she was sure they were available. She replied yes. So I went over there, and when I asked for the one I wanted, which was one of the ones that I had just been told was in stock, the lady that was tending to me said it wasn't available even though it showed it was in stock. Mind you, this is a whole 5 minutes after my phone call. So I went to this AutoZone down the road right after. The gentleman that tended to me was named Christopher. I told him what I needed and he said it wasn't available there. Then he said that the store just down the road had two in stock. I asked him which store that was, and he told me, the one by the college. Well that happened to be the store where they told me that the item was not physically there. He then offered to call the store for me and do another check. Well low and behold the person he spoke to told him they had at least one available. Christopher then took my name, looked me up in the system, and put the part on hold for me so no one Else could buy it. Mind you he's doing this from another store altogether. I said all that because all it takes is a minute or two of your undivided attention to take care of someone accordingly. By the same token, it takes just one bonehead move to lose one customer who is probably gonna tell multiple people how bad your service is. I hope something is learned from this, but I doubt it. NOTE: THREE STORE IN THE PICTURE IS THE ONE THAT TOOK CARE OF ME ACCORDINGLY. IT'S ON THE CORNER OF BEAR VALLEY ROAD AND KIOWA, ACROSS THE STREET FROM FOOD4LESS.

Mar 27, 2024 · J “TASTEBUD COWBOY” C

Friendly, nice, helpful people working here, especially the store manager. This place is close to my home, so I'll definitely be back.

Nov 15, 2024 · Loc Nguyen

Good service but needed more people working.

Feb 05, 2025 · Emisis

Great people with super personality's, shared a few clean jokes w/ good laughter... The service is the best!! I always learn something from these wonderful employee's...

May 24, 2024 · Susanne Christensen

I usually dont know anything about car parts but Sam A was so helpful with everything I asked for. He showed me how to do everything and what specific things i needed for my car. I definitely recommend this place and thank you for giving me such a good experience!

Mar 15, 2025 · Amara

I feel that my truck is to important to go to this place, don't get me wrong I feel that the manager knows what he is talking about, but the rest up only focus on selling you anyth

Feb 26, 2025 · David Schaar