AutoZone Auto Parts

Bad experience today Friday 17 at 3:20pm. I called in earlier today to make sure I could come in and get my battery replaced. I spoke to a lady on the phone which told me they’d be able to do it as long as I came before 5. This is the second time I have an experience like this with autozone. The worker Carlos had an attitude, told me to come back tomorrow which you should never count with someone’s time. I came on my day off and called to make sure they could do it before making the trip. Extremely unprofessional. Although I understand there were customers in the store, the company offers battery installations and their workers never want to do it. Most times I’ve been at this location the workers seem like they don’t want to be there and don’t want to work. Why work a job you’re getting paid to do if you’re not gonna do it right? I believe autozone needs to address their workers and do better as a company in overall.

Jan 17, 2025 · Thomas Cruz

Bad experience today 12-24 with the team leader, he kick me out practicly when i get in early by mistake and he didn’t want to answer my questions, they look like they don’t wanna work. 👎🏼👎🏼👎🏼

Dec 24, 2024 · ronyyoutube

As I came into the store, I was overwhelmed because my battery died and I did not know if they had the right battery for my car. Samuel help me out finding the right battery and then Aaron helped me install the battery. This office although short staffed they were able to help every customer. I am so grateful I came to this store. Thank you guys. The other Autozone in the area should learn about the quality service you guys provide.

Jul 19, 2024 · Fernando Estrella

Very rude employees. They advertise $10 off of your battery price if you bring in your old battery but actually they charge you $5 “core charge” and then remove the surcharge if you give them your old battery. I’m not really sure why I have to originally pay $5 to not hand over my old battery, which is my property, but there is no real money off for a new battery- false advertising. I would go elsewhere.

Dec 07, 2024 · Megan Corney

Decent prices, friendly staff. Fixed up pretty serious paint scuffs, dent fixing without the bodyshop. They helped me pick my items and instruct me on what to do. Thanks guys

May 21, 2024 · Jackson Maier von Saarbrücken

Triple A advised me to call Auto Zone in New Rochelle for help in solving my problem. I took the advice and called and connected to Benjamin G, Assistant Manager. He suggested I come in person. I arrived within 20 minutes. Ben is a WIZARD! Within a few minutes he solved my problem and relieved my stress. I drove off a happy, relieved customer and will recommend Auto Zone to all my friends. Please, give Ben a raise! Thank you.

Feb 23, 2025 · Peg Cozzi