AutoZone Auto Parts

My husband always has the best customer service with Al C or Carl. They're both very knowledgeable and try to help. The AutoZone itself looks like every other AutoZone, they try to have everything in stock on the shelves and whatever is in the back is there.

Feb 13, 2025 · Ashley Lozano

Al was super helpful to me and my mother! He not only got us the right headlight bulb but put it in her car as well! And he has good cologne!!! Thank you Al!!!

Feb 02, 2025 · Jessica Guerra

Shout Out to Al for amazing customer service, thank you for going above and beyond in helping me with my battery, I really appreciated the help.👍😁

Jan 03, 2025 · Daijene Acevedo-Bennett

AutoZone San Jacinto is not a place I'll recommend to anyone. 3 times in a roll I bought engine oil from them and when I come to recycle my used oil they told me to go to O'Reilly that their tank was full but they had space cos I checked inside the tank when I was inside just before the supervisor called the attendant to tell him to tell me that they had no space.

Oct 25, 2024 · Emy-Jay Emmanuel

We work on cars, that’s what we do so we when we ordered a part valued at close to $400 we expect for things to run smoothly. Instead we get to the San Jacinto pick up location and sure enough we are told they do not have it in stock. When we confirmed the night prior that they had received the already paid for part. We then called the other location is which we ordered it from and we’re told it was delivered to the pick up store. Louisa (store manager) was already with an attitude at 7 am, we had the other store on the line and in a matter of second she was flipping out on us. In return my husband gave it right back to her. At the end, she let her own feelings come between her job and her customer service and refused to help us. Even going as far as calling the cops and lying to them and trying to remove us. All we wanted was to know where our part was or is. If I could attached the video of her berating my husbands weight and telling us she is refusing to refund our money I would. At the end, my husband contacted the district manager, and I schooled her on manager clearance and I walked out with a cash refund. We will never be giving this location our business and I really hope that the district manager who was extremely nice and understanding is able to find another manager who he can be proud of.

Feb 16, 2024 · Veronica Valenzuela