Bauer German Car Repair

Customer beware! Bauer blew my head gasket and cracked the head of my engine. These guys were a bunch of amateurs with my BMW and they hid under the guise of German specialty shop. This shop blew my engine due to negligence and inability to properly diagnose a rather simple repair. A $20 thermostat and knowledge from a 18 year old auto shop student would've prevented all this mess. They were also very inconsiderate with my car. My car sustained multiple paint damages from their lack of care. I took the shop to small claims and I was awarded $6365 for all the damages caused by them. Of course Bauer appealed the judgement and the 2nd judge unfortunately dismissed the case due to a lame technicality, because the car wasn't my "legal property" as it wasn't registered into my name yet smh! Even though I'm the legal owner with title, bill of sale etc! unfortunately I wasn't able to recoup my damages nevertheless I had a great case against them and this should be proof enough for any consumer to determine their level of caution when dealing with this shop. My wish is to help a fellow consumer avoid any hardship. Be cautious when dealing with this business. My point of contacts during my ordeal, Camille & Andreas. Court Ordered on 12/14/2023 West Covina Courthouse $6365 judgement against Bauer case #23WCSC00347. An observation I had during my small claims case, Coincidentally, Bauer had other small claims case complaints against them during my own hearings. I watched these cases and I was left speachless. I hope this review serves you well!

Jun 27, 2024 · Fatima Chamseddine

Many of us haven't always had the the best experience in the course of performing routine service and repair work on our European vehicles, but a shining example of EXCELLENCE is BAUER GERMAN CAR REPAIR!!! What an amazing repair shop. What can I say? Fair, honest, courteous, competent, prompt, knowledgeable, just to name a few words to describe their consistent performance in taking care of customers and doing the job right. We would highly recommend BGCR for anyone seeking a fantastic car repair shop run by a person with a great attitude, owner Andreas Bauer, and a team of highly qualified repair professionals. Thank you!

Aug 26, 2024 · Andrew Kovacs

This shop raises red flags with their questionable practices. When I called to ask about the cost of a transmission fluid replacement, they refused to provide any information over the phone and insisted I come in person. It feels like a classic bait-and-switch tactic, designed to lure customers in and hit them with inflated prices. Their lack of transparency is deeply concerning, and I'd advise potential customers to be wary.

Dec 01, 2024 · Daniel Dajer

Hey all, this is it; this is the shop you take your baby to. The service I got here was outstanding, doing much better than any other shop I've been to. You can rest easy regardless of the work you need done. I went in the shop with a few issues that I ran into up in the Azusa canyon, but Andreas and his team solved them all and put me at ease. So when I'm back in the area, and the canyons call, I'll know if I run into any issues the boys at Bauer German Auto will solve them. Thanks y'all 🤙

Jan 14, 2020 · Life with Mike

Great customer service. They're Professionals and knowledgeable of what they're saying and doing. They were informative of all the questions I had. I took my car the other day for a diagnosis. Even though I didn't end up fixing my car there, I would go back again for other future maintenance 🙃 Thank you.

Jan 20, 2024 · Justt Srey (Ang3rJustt84)