Bavarium Autoworks

I was experiencing an issue with my stereo system and needed an alternative to the dealership for service. Bavarium Autoworks was close to my office, so I requested an appointment. I received a prompt text confirmation from Erin. Rachel assisted me and was great to work with as my service advisor. What I was hoping was a minor issue turned into something more serious. Rachel was helpful in suggesting that the repair may be covered by insurance. Unfortunately it was not. The pricing offered by Bavarium Autoworks was fair and reasonable. So much so that I opted to have the tires replaced and aligned. They provided me with a loaner and kept me updated throughout the repair process. I could not have been more pleased with the experience. I also really enjoyed working with women in what is traditionally a male-dominated industry. Bavarium Autoworks has deservedly earned a new loyal customer.

Feb 12, 2025 · Hillary Thagard

The Bavarium Team is fantastic. As a “car person” and “DIYer” I am often hesitant to take my car into a dealer or shop for repairs. At Bavarium I have no concerns. They listen to my desires, don’t sell “snake oil” and return the car exactly as I would hope. Perfect! I appreciate their observations, input and experience from working on similar cars when providing repair guidance. I also appreciate their timely responses and follow-up on repairs. When I say “snake oil” my local dealer and some shop service writers love to upsell all types of products and services (crankcase cleaners and more) without even seeing the car first. Sometimes these treatments and services help but prescribing before seeing the patient is not good medicine.

Nov 19, 2024 · Chris Crawford

If BMW is the “Ultimate Driving Machine,” then BAVARIUM Autoworks is the truly the “Ultimate Repair Shop.” They’ve kept my post-warranty 2013 X3 running flawlessly for nine years and 115k miles by providing impeccable, unmatched service spanning every conceivable need. They’ve performed minor services (fluids) to major services (turbocharger / steering rack) with equal aplomb. While their diagnostic capabilities are superior to those of one local BMW dealer, their fees are approximately 30-40% lower (depending on the service). I also calculated that the average monthly repair cost on my car is half the cost of a loan / lease on a new one, but with lesser commitment. Owners Erin and Andy Gomes make a fabulous pair, with buttressing from Andrew, Rachel, Tommy, and the entire team. Bravo to BAVARIUM Autoworks! Their life’s work has made my life easier!

Feb 18, 2025 · Mike Emery

Today I went for the first time after speaking with Ms Rachel to the shop . Were I received quality service . I normally don’t post on these reviews , but something needed to be said . I purchased a stage 1 service for my 2000 M5 E39 . It was done within a few hours. The service techs are great with this service 👍🏿. I WILL BE COMING BACK !!! for the other things the suggested. Thank you again Ms Rachel & service department

Oct 22, 2024 · Robert Sanders

I've been a client of Bavarium for a couple of years now, and they've worked on two of my BMWs. My m3 needed some long overdue maintenance and they did an awesome job. A very professional well organized clean and knowledgeable shop. A family owned and run business that cares about its clients. A great customer experience. Quotes and work summaries by email, with a follow up system that notifies you about recommended maintenance. Erin, Nathan, and the team do great work. Highly recommended.

Aug 31, 2021 · Bill Metaxas, DPM