Best Deals Auto Repair and Brakes of West islip

If I could give them a zero I would. Had work done there they broke a different part and gave us a hard time to replace it. We ended up having to by the part for them to replace. After that we ended up having an issue with the transmission because they put the parts I. Who g and stripped the transmission. When I went back to them to talk to them about the issue they never called me back. STAY CLEAR OF THIS PLACE!!!

Oct 03, 2024 · Suzanne B.

The location and the Staff and Owner are Great. The honesty and integrity of the staff is something I have not seen in the industry in years. The Shop is a real community staple. The amount of people who came in and were assisted with a vary of troubles and were attended to swiftly and respectfully was just another sign to me I was in the right place for repairs. The business actually works with and for the customer to provide the best and most affordable service they can provide. I am happy to know that I can bring my car to a shop who appreciates and respects me and my vehicle. Thank you to all at the shop you really made my day. Knowing I can safely navigate the roads with my new Brakes and Rotors is Priceless.

Mar 16, 2024 · rudolph caughman

BEWARE BEWARE of this shop SHAH who says he is the owner will tell you anything to make a fast cash payment on your car repair and show no proof the job was done and your still left with the same problem after he said he fixed it he is untrustworthy and I would not recommend this shop

Jan 14, 2025 · J C

I brought my car here to be inspected because it is local. I believe in giving local businesses a chance. This business is not to be trusted. I car would not pass inspection without $1400 work. I said I would take the car without the work being done. When I came in to pick up the car I was told it would pass with $700 work. Very sketchy! Also cheaper if I pay in cash. Hmmm. Finally, they prefer not to give a paper receipt. They are NOT trustworthy at all.

Jun 29, 2024 · Dorothy Reardon

Got some general work done from this place. They seemed good and trustworthy, so I went back to them for an issue and inspection. That's when everything changed. Their communication is so poor! Their phones don't work half the time when I try calling, and they never contact me until after I reach out asking for an update. They don't seem to communicate with each other either, because twice when my car was dropped off, it did not get looked at until I called/ went down there asking about it since the person I dropped it off with didn't show up the next day, so no one else bothered to do anything. They offer a cash discount but don't call you until after banks are closed, so large amounts can not be taken out. They replaced 4 sensors in my car that were supposedly needed to pass inspection, but the check engine light came back on within 24 hours, prompting them to try charging me for ANOTHER sensor that needed replacing. That was taken care of, and I got my inspection sticker. Exactly one week later, my check engine light is on again. I got the code read at Autozone so that I can see for myself, and it's the same code/ issue that I was having that supposedly required all of these sensors to be replaced. I will be taking my car elsewhere, and if I'm told that I did not need any of what this place did or that the parts they gave me are bad, they will be hearing from me. So disappointing. I used to like this place and I wanted to like them. But the trust is gone

Feb 24, 2024 · Lisa Mosebach