Big Brand Tire & Service

Always the best service and professionalism and prices and quality across the board! Jason at front orchestrates a fine tuned business and all the guys working tires etc are really top notch! Can’t say enough good about them and I’ve been here multiple times for all sorts of things! Always recommend this business because they are the real deal from top to bottom!

Nov 16, 2024 · The Real Gregorio

I needed a tire patched on a Sunday. These guys were there, it was free, just as advertised. They were grout and did an honest inspection. They found small details only I would normally know about and never pressured me for additional service. I will definitely be coming back when I need some tires and good service.

Dec 01, 2024 · Richard Healy

Big huge thank you to Christopher at Big brand Tire & Service!!!! Our family was unfortunate to get a flat tire on the 101. We called AAA and the tow truck driver advised us to find a tire shop nearby to decide where we wanted to be towed to. I called a couple places within 5 miles of where we were and we chose BBT&S because of the great customer service Christopher (this guy could be Rob Lowe’s twin and has EXCELLENT people skills) was exuding over our telephone call. He calmed my nerves and I knew we were headed to the right place. The tire shop was busy but every customer there got the best and complete attention they needed. One hour and thirty minutes after getting our flat we are on the road again. Thank you also to Christian for changing out our tire so quickly and making sure our car was ready for the road again. Grateful they were open and grateful we were treated so nicely and taken care of in a timely manner. These guys are truly the best!

Jul 05, 2024 · Cynthia Specht

As expected BigBrand did a great job on the mount & balance of my 4 new tires. Followed through with an alignment check, which led to a discovery of an issue, they offered to and corrected the issue. Really happy with the performance of the team there. Only problem is I scheduled by phone, arranged for 3pm yesterday. When I arrived there was a line out the door and one service agent, all the bays were full, all the techs where working hard, the service agent kindly asked me to come back the following day(today) at 8am, because clearly there was definitely not any chance of getting my service even started by the time they close. In my opinion the scheduling service needs to be totally considerate of their coworkers. Amir and the team in Atascadero handled the demand but, they we're forced to turn away some scheduled appointments. It was because of the inaccurate job inputs from the online and over the phone service agents scheduling. I was happy overall because of the 110% effort from the onsite workers. I just mentioned the issue because there was a lot of other frustrated customers.

Jul 27, 2024 · Zachary McElearney

Bring your car here whenever it needs to be enhanced. They are not like mechanics, they are like car doctors. Expertly performing surgery on your car, beautifying its bosom and its gluteal region. You'll have your car coming out of the garage looking like an escort for billionaires. Ask for Jason, he is especially good with his hands. They should be dipped in gold and forever preserved for future generations to behold such greatness.

Jan 04, 2025 · Raymond DeLeon