Big O Tires

I've had great experiences at Big Brand Tire for my tire repairs! The staff was super friendly and efficient, getting my tires checked and fixed in no time. I really appreciated their kindness and quick service. Highly recommend!

Dec 15, 2024 · Kelli Branch

We have had an exceptional experience with Big O Tires. Xavier, their customer service representative, has outstanding customer service skills. Their mechanical teams are quick and effective. We own a 2008 Ford Mustang and have had it serviced at Big O Tires three times. On the last occasion, we had to have the car towed to their shop, and they let us leave it overnight. They promptly called us the next morning with an evaluation and solution. Additionally, they offer convenient financing options through two different services. All around, it has been an excellent experience each time. Highly recommend!

Jul 30, 2024 · morgan blair

So I have had to get a lot of work done on two separate vehicles. This place has the nicest people and they do good work. A lot of mechanics seem so shady but I really believe this place isn’t. They just seem so genuine. Before going to big o tires I was going to another place to get work done on my cars but everytime I’d leave that place something else would go wrong with my car or it would still be making the same noise as it did in the first place. So it felt like I was just wasting money or like they were messing up something every-time they “fixed” something. So one day my tire was messing up and I brought it to big o tires. I thought they only did tires there but then when I got there they had told me something else that was wrong with my car and asked if I wanted it fixed and I told them yes. That’s when they told me they do it all. They fixed it and when I left there my car drove like it was a brand new vehicle. I’ve not left a shop in CA feeling safe and confident that my car was actually fixed until I came here and they worked on my car. So I come here for everything now! Great ppl. I recommend you don’t go anywhere else. They’ll do you right at that shop. Not to mention…….The store manager is the best and always makes you feel welcome. He's so friendly. Best shop in Bakersfield.

Nov 07, 2024 · Casey Sudduth

I have been taking our family cars here for nearly 15 years. We've had everything from a free flat fix to $1000's in repairs. James is always super friendly and helpful, getting me info I can't find and making sure I'm not over spending for things I don't need. I'll be using THIS Big O until I move out of state!

Jul 03, 2024 · jeannine waits

I went in for a fix a flat. Not free. I came home thinking it was fixed. Next day my tire was completely flat . Took it in and the messed up my tire and said they would replace it. They didn’t carry my tire brand. My tires are 6 months old. I told them I just to replace one tire I replace the whole set. They were extremely rude, saying the will not do that . That they would replace one but I have to by the others . My family has came her for years. My family and friends will never return. Worst customer service and didn’t bother trying to fix their mistake.

Jun 21, 2024 · Brenda Lynn

Holy smokes!! First time here and wowzers. So impressed! I went to another place for years. And just wanted to try here. Especially with the coupon. So happy I went here. James is by far the best! What great customer service. I was in and out within an hour.

Mar 21, 2025 · Renee Williams

James at the Big O on White lane is the best! He always goes above and beyond to make sure things are done right. We have multiple vehicles and never go anywhere else!!

Mar 19, 2025 · AJ Trujillo