Big Trailer Rentals

Big trailer rentals is the ONLY way to move. Their 20' enclosed trailers will carry so much more than any open trailer on the market. Clean equipment. Outstanding management. You won't be disappointed. 5 star for sure.

Nov 27, 2024 · Sonny H.

Unfortunately, I was 0 for 3 with these guys. Not only that, I wasn’t offered any sort of compensation or discount for poor products. I’ll explain. First trailer I rented. Trailer with a winch. Towed fine. Got to the middle of nowhere to load the two cars in the Forrest which 1000% needed the winch. Been sitting for 50 years. Winch worked for the first car, then the battery died. I inspected the wiring. The charge cable from the tow vehicle had been cut and was missing the half that plugs into the tow vehicle. We then spent an hour trying to figure out how to charge/jump that battery to make it work. In the middle of an 18 hour day driving, that wasn’t appreciated. I returned the trailer and pointed out the issue. ‘I’m sorry; we’ll fix it’. They said. Two weeks later, I needed the trailer again. Booked online. Called to confirm I needed the winch and that the wiring issue was fixed. ‘I’m sure it is, you’ll be fine’. I get there, start getting hooked up and look for the wire. Still cut, not charging. I bring it up to the manager, who calls over the mechanic. ‘Oh yeah….. we’re waiting on a fuse, but they still said I could rent it’. WRONG. Manager goes inside to figure out what to do. They come out and give me a full tilt trailer that was the same size. (Really their only option). Cool. Winch, tilt, I can work with that. I get the trailer home, tilt it to load the car, get the car half way up and the hydraulic starts dropping the bed. It won’t hold. So now I’m having to winch/continuously raise the bed and not lift up the front of the car with the rear wheels on the ground and cause a big scene. I immediately call and let them know there is an issue. ‘We’re sorry about that’. I make due with what I have, being I have no other options and return the trailer. I show the mechanic what’s wrong, he seems to know where it’s letting air in and can maybe solve the problem. Just a bit of a mess if you ask me. They have products most people don’t; which is a plus, but maintenance, communication and customer service are lacking. The video is showing how fast the lift was dropping without pushing the lower button.

Mar 11, 2023 · Chase C

This is the place to go if you need a trailer for a day or two. We rent a 24' tilt trailer every couple of months to move our RV that is currently being restored. They always have what we need available, and the staff is very friendly and accommodating. Will be doing business with them again soon. Highly recommended.

Aug 07, 2024 · George Valdivia

Worst experience ever! Bait and switch! This company cares more about their profits than the safety of their customers. Ken showed me a fairly new trailer and promised I would be renting that one #209 wich I then paid nearly one thousand dollars for two weeks in advance of my trip. When I came to pick it up, they gave me the worst trailer they had in their fleet #203 and said that was my only option. Tires were under inflated. Spares were flat and the brakes completely failed within one hundred miles as I was descending a long steep grade. I was forced to repair their poorly maintained trailer at my own expense as they were closed for the weekend and also sustained costly damage to my own vehicles braking system due to their trailers brake failure. I would highly recommend staying away from this company! Absolutely terrible experience! When i spoke with the area manager, he had zero concern for the dangerous position they put me in.

Jun 02, 2024 · Nathan Potter

This place is the only place I'll ever go again for my trailer needs the trailer went out and they replaced it no problem no questions asked and made sure I was able to get the job I needed done! What a great company great customer service most importantly a great product for a great price thank you big trailer rentals.

Dec 16, 2021 · Dominic Bock