Blackstone Collision Center

Went there for a paint warranty and was there for a total 5 weeks after going back n forth. Parts was missing, color didn't match, window tint was scratch, and the replace my factory windshield for after market. Not happy at all.

Jan 31, 2025 · Manny L

I got into a car accident a week ago. Such a inconvenience for me. Blackstone Collision Center made me feel a lot better! Super smooth and easy process. Brendon and Raj helped me out! Got my Truck back super quick and throughout the process Brendon kept me updated on when my parts were landing, when they landed, when they started working on my Truck and when they finished my Truck! Great communication! Just got my Truck back and it looks like it never happened! Flawless repair! Highly recommend this place and ask for Brendon! Super cool guy!

Mar 03, 2023 · Adam Yang

TLDR: Excellent and quick service with a work product that exceeded expectations. I was romping through the desert when a bush gifted me some Arizona pinstripes out of nowhere. I use my truck for truck things, so I was never really concerned with the scratches, but they were aggravating to see on my beautiful truck. I recently had some downtime, so I took my vehicle in for an estimate. First, Blackstone Collision Center is located on the corner of Blackstone and Bullard in Fresno; it is pretty recessed from the corner and difficult to see from the street. If you drive to the rear of the Toyota dealership, you'll see the building. I entered their lobby and was immediately greeted by Bryce; I explained my situation to him, and we walked around the truck. He wasn’t sure what service would be most beneficial because the scratches looked significant but felt relatively superficial, so he got clarification on what would best serve my interests. I appreciated this; if you don’t know something, you don’t know it. It's not a bad thing, and it's much better than making it up and ending up with a misalignment in expectations and product received. Bryce returned with two options, which he explained very well. He appropriately set my expectations and didn’t try to oversell his service. We made an appointment a few days out. On the appointment day, he met me in the front lobby, retrieved my keys, and I was instructed when to return. I returned at the agreed-upon time, and when my truck pulled up, I was shocked at how nice it looked. Not only had they completely cleared the scratches, but they had also conditioned all the plastic around the truck. I had expected the scratches to be less noticeable, but they were completely gone. The truck looked better than when I purchased it. I highly recommend Blackstone Collision Center for their customer service and craftsmanship to anyone who will listen and will not hesitate to return to them the next time my truck is attacked.

Sep 19, 2023 · manuel lucero

Took my car into Blackstone Collison Center for repairs after an accident damaged my vehicle. Bryce was the person who handled the claim and kept in direct contact with me. He was kind, courteous, helpful, patient and reassuring. When I received my vehicle back, the job was so good you couldn't tell where it had been hit! I highly recommend their services. Thank you, Bryce, for all of your help!!

Apr 27, 2023 · Tonja Griggs

Awesome customer service here. Branon and Maria helped me through the whole process. Had to remove a star after pick up. 2 of my wheels have over spray. The inside of the wheels were not properly masked off. Through the inside is where the overspray comes in. Bad prep. I didn't see it at pick up. I will remove myself with brake clean.

Jan 30, 2024 · D M