Blair's Towing, Inc

David was awful. His communication is very slow. He sells parts that are damaged and not usable and over charges for them. The ad for the car he was parting out was not accurate. He sold me parts he didn’t really have. It took forever for him to pull the parts and forever to ship them. If he would have checked the parts and their condition prior to selling them, I wouldn’t be writing this review. I specifically asked him if they were in good condition and was told yes. The fender liners are torn up and missing huge chicken out of them. The lower support is bent and has paint cracking/flaking that makes it pretty darn easy to see that. When I finally received the parts and sent him pictures and told him about it he ignored me. I gave him every opportunity to make it right and he wouldn’t respond. I asked for a managers name and number and still nothing. Stay as far away from this place as you can. I would love it if someone from management would reach out to me and then I can update this review. This will be posted on Google and Yelp, as well as all of the car groups I am part of.

Feb 03, 2025 · Frank Lister

On December 26th, at approximately 8:20 AM, I requested a tow through my insurance provider. The estimated time of arrival was 30 minutes, which I didn't mind. The tow driver arrived even before the estimated time, which was impressive. However, when he jumpstarted my vehicle, he told me, just drive it; I dont understand why you called for a tow. Shortly after that, while driving down the road with my kids, the car stalled. It was a terrifying situation! He then told my mom, "You owe me a tip and/or a six-pack." This was extremely unprofessional, especially considering that my car was broken down and my mechanic was waiting for it. After that, the driver left and instructed his dispatch to cancel the call or find someone else to assist me. I decided to cancel and informed my insurance provider. Fortunately, Fasttrack Towing came to my rescue.

Dec 26, 2024 · L

I have nothing but positive things to say about Blair’s Towing in Lake Forest. From the customer service from the front, specifically from Taylor who has been an angel from beginning to end in my car journey of trying to tow my car to a mechanic. She is a woman of her word when she says she will call back, she does, she was determined to help me and she did. She follows up and jumps on it, always putting customers first. She is a rockstar and has been so communicative and went above and beyond. The technician who towed my car named Shane is equally amazing and very knowledgeable and customer first. He was fantastic, knew exactly what to do and also a man of his word!

Sep 03, 2024 · Steven Wong

My neighborhood has reserved parking with signs that say people can be subject to getting towed if they park in someone’s spot. This is the company on our street signs for us to call. I work nights and I have had people parked in my spot too many times. It gets really tiring when you work a long day, and in my case, I’m also pregnant, and I can’t even park to get settled at home and back to my baby. Each time I’ve called they never have a truck to help me. They just tell me to see if the people are around or block them in with my car — which would also block others? So that suggestion is both unprofessional and doesn’t make any sense. I’ve had to wait up to 2 hours once for someone to finally come and move their car. I personally find this company very useless and wouldn’t recommend their business.

Oct 04, 2024 · Chloe Recolaso

I Highly recommend Blair’s Towing!! I got a flat tire on the freeway and was super stressed that I would get hit, but Blair’s came out right away to take care of me. Their driver was very professional, courteous and made sure I was safe before starting work on my vehicle. Then he drove me to the nearest tire store to have it replaced. I really hope this NEVER happens again, but if it does, I will definitely be calling Blair’s!! Thank you so much!!

Jun 07, 2023 · Wendy Lewis