Blue Wrench Towing Service

Not transparent about pricing up front (there is a $125 diagnostic fee they won’t tell you about), slow service (2 days and my car wasn’t even touched), not communicative at ALL (I had to repeatedly call them, I felt like I was harassing them just to get a quote after 2 days of no communication) and overcharges. (My mechanic is charging me $800 for the work they quoted me $1200+ for - and that wasn’t even addressing the original problem which they told me wasn’t an issue.. my car wouldn’t start before I brought it to them and they had to jump it for me to get towed to my mechanic, so yes my car not starting is clearly an issue.) My insurance company suggested them as 3rd best ranked auto shops near me but save yourself the headache and just go somewhere else.

Nov 16, 2024 · MK Ray

Honestly this is the best auto shop I’ve ever been to, and I’ve been to plenty!! They offer excellent service with a great deal of experience. They were very knowledgeable and addressed the issues with my car at a very reasonable price. The employees were very professional and attentive. Also the towing service was excellent and only waited about 30 minutes for them to arrive. Excellent all around service at Blue Wrench. Thank you for the great service.

Apr 03, 2024 · Danny Lop1945

Would highly recommend! Was in from out of town and was referred here for services. Great quality, time til completion, and was actually lower prices than home. Will return when back in town needing services. Owner was awesome so was the stuff members. Wasn't being upsold something I didn't need like the shops back home.

Oct 20, 2022 · Anthony Rosario

Super expensive. $300 to go 7 miles. Other places quotes me less however I was having issues with my phone so had to call the first place I could get. My service was cutting out and I think because this place was close to where I was it allowed the call to go through without cutting off. I didn’t have the time to try over again to get somewhere else. If I knew I would have this trouble I would have called before I left home but since I had to travel to the location I thought getting there first would have been better. I was wrong. So I called this place, kept me waiting to take my order. Then waiting over an hour for someone to come. I felt like the charge was uncalled for not to mention where they drove, they must have been using the gps Uber and Lyft be using. The most unnecessary distance, for a moment I thought this man was taking the car somewhere else. I had to pull my my map to make sure I wasn’t being kidnapped. I guess this is what accounts for the fee. Then soon after I gave this company my information to charge my card, my card had a fraud charge against it. Thank goodness that I always logged my card and since this is a new card I only used for doordash and Lyft. Either this company or someone overheard me giving them my information copied my card number. But I would bet it had something to do with this company. Just be careful.

Jan 01, 2022 · Kadian Thomas

Had a great experience with the service this business has provided for our car! Not only that Alex helped us out a lot but he literally walked me thru everything I needed and needed to know! Thank you so much!

Oct 20, 2020 · alexi samson