Budget Towing

I’ve lost multiple cars due to this towing company. They don’t want you to get the car out so they up the prices on tows and storage fees. Staff is rude. The owner won’t call back just a terrible tow company. I just count the car as a lost if it ends up with them because it’ll be so much money to get out. Something has to happen to this company man for just taking peoples car the way they do. Now that I know the company has auction every month I see why they take the cars. So the owner can sell and pocket the money. It’s just sad how this company does working citizens who really need their vehicles. So please park your cars in safe areas and don’t leave them unattended to long because they will take it.

Dec 11, 2024 · Saquel Seuell

Cody was extremely kind tonight in helping me tow my car! It was a raining heavy and he was very friendly in assisting me in getting my car towed. And even better, we had a friendly conversation on the drive which made the experience even more enjoyable. Would highly recommend!!

Oct 12, 2024 · Nna-Emeka Onukwugha

Names Jeremy just had a tow from Cody he was fast and did a asome job!! Thank you very much .prices were good as well .

Sep 19, 2024 · Jamie Tackett

DONT BE SWAYED BY FAKE REVIEWS - WARNING ‼️ Wow! What a nightmare! My grandsons car was stolen 10/31/2024 from the apartment parking lot associated with EMU where he is a student. He made a police report on 11/01/2024 reporting that car was stolen. The police texted later that day stating that the car had been recovered and as results from high speed chase the car was totaled. Police Deputy text the information stating you can pick up your car here. Budget Towing. We called Budget Towing. Dispatch stated that it would cost us $901.00 for them to release the car. I asked why so much money? They informed us $100.00 because they do not allow other trucks into their lot. $100.00 to tow the car to the gate $180.00 for police hook up $260.00 car beyond right of way $75.00 a winch. $26.00 Per day beginning on November 1st $300.00. I’m sure they’re accustom to gouging the insurance companies but we are regular citizens who are not using an insurance company. They are beyond rude. Dispatchers are not helpful or cooperative. Requested pictures of the vehicle. They ask for registration drivers license. They lied and said they never received them via email address they provided us. Then they said they don’t give out pictures. Then I explained I was trying to sell the car to a scrap yard. They sent a file via email that could not be opened. MIG file. Needed to be a ping or jpeg. All the while each day another $26.00 it should be well into $300.00 by now! They do not accept credit cards, they only accept cash. We are suppose to bring $1,000.00 in cash to their business? How could they operate a business with so much destain for people and the public? Aweful aweful! Well, I guess we will need to contact the State of Michigan and the Attorney General office because we’re getting nowhere with these folks. It seems they’re very confident that they can treat you which ever way they want with no repercussions. But some people know other people with higher authority above them. Using all their Shenanigans on the public. We have been victimized by the perpetrator who stole the car and the city of Ypsilanti who is allowing this type of business with these prepatory prices and policies to operate. We just want our vehicle. Trust me we will never go back to Ypsilanti or any where near that area. And may each of them receive double in return of what they’re dishing out at that Budget Money Gouging Towing Company. UPDATE: I still do not have our vehicle 23 days from the time the car was stolen. I’ve tried to obtain a copy of the police report. Just to get something in reference to this incident. I was told make a request for the report via an FOIA. Freedom of Information Act. Bottom line I can’t get the report because the car has been apart of a criminal investigation, on the other hand the car has been released. I called Budget Towing and attempted to come into an agreement do that we can resolve this ordeal. I said we will give them the car. The person I spoke to says they don’t buy vehicles because they are not a scrap yard, but they will take $200.00 off my bill. We agreed. She also says you will need to bring cash. Friday, November 15th we drove to Ypsilanti which was 45 minutes away. Cash in hand. The lady looks and says - we need your original title. Now I’m not ignorant. I’m aware when you sell a car you must transfer title. But this car which I’ve never seen after the accident has been declared totaled. Now cost $1,376,00. They need original title. I’ve had one dead end after another@ $26.00 per day. Budget towing have the a copy of my license, grandsons license registration (which now has expired since the car was stolen) and vin number license plates etc. They have everything to validate we are the owner of this 2012 Ford escape but each time we go up… the dispatcher gives us another obstacle to settling this issue, while the bill is going up $26.00 per day. They are not forth coming with information needed. It’s like pulling teeth. 30days now@$26.00 per day. $1395.00.

Nov 30, 2024 · C E

I was on the highway for almost an hour with my insurance. They finally found someone to pick myself and car up. So grateful it was Cody! He was very efficient, good company and gave me advice on what could be the issue with my vehicle. Thank you again Cody, I appreciate your help!

Sep 19, 2024 · Krystin McGeorge