C&C Automotive Repair Services INC

Having your car engine die when you're on a highway is never a happy occasion. However, I can't speak more highly of the care and service I received when towed to C & C Automotive at 92 Rockdale Avenue in New Rochelle. I know nothing about cars but they were extremely helpful and honest in guiding me with my options, making sure I was safe, and communicating immediately every step of the way. I couldn't have been in better hands during this entire process! I feel very fortunate.

Sep 27, 2024 · Marta Stroll

I am HIGHLY upset with this company . I have previously had work done here and I handled all their DMV transactions during Covid as I am a DMV rep. My son’s father ordered a tow from AAA and the driver turned off his location and lied about being in the area and said he ‘couldn’t fit in the parking lot’. He did this TWO nights in a row. Tonight being the second night after AAA dispatches a different company ‘NFA’, I noticed the C & C truck coming around the corner. So we walked to the Parking lot where the C&C employee (I believe the jacket read ‘Dakota’ but I’m blind) Is taking pictures to say that he was there he wasn’t. He said Nasty things to my son‘s father, called him the n word and flipped him the bird in front of my 5 year old and I . I am so displeased with this service and I will NEVER recommend C & C to any of my clients. Pictured enclosed . Nothing you said in your reply is true and you were not the there because I was there and I PERSONALLY TOOK THE PHOTOS OF HIS PLATE HOLDING MY SONs hand and there WAS a child present . My son’s father is clearly visible in the photo holding his phone so who do u think took the photo of him ? Explain him flipping the bird in the photo?! The lot was not empty because my jeep was parked right next to his and there was a Tesla next to it. NFA Towing had no problem getting it out of the space … I said I did your paperwork during COVID at the Yonkers office. My initials are on there . This is DISGUSTING no customer service whatsoever ! So everyone who gives a bad review is lying ? Have some accountability for your company and the nasty customer service you provide . And you shouldn’t speak on something you were not present for . I hope AAA suspends your service.

Jan 12, 2024 · Marissa Prince

Easily one of the best experiences we’ve had getting our car serviced. Service was exceptional, fast and fair. We had tried to go to a different garage and they quoted us THOUSANDS of dollars over what c&c charged us. So happy we got a second opinion and went here. Def will not go anywhere else for now on.

Sep 15, 2024 · Casey Hubbard

They got dispatched to my AAA call tonight. my tire had went completely flat by the time I pulled off 95 to get to a gas station for air. I saw a tow truck pull up to the gas pumps far from where my car was. There was room for 2 tow trucks to fit behind me. He tells me to just give him keys & sit in truck. I couldnt find my fob in my purse for a few seconds & he says something like 'you got the key? I can't stand out here in the rain. #1 it is drizzling, #2, it had been like 10 seconds & I was obviously looking for my key. That's not the worst part- he gets my car in since it was running & didn't need key to drive. He pulls back fast, can't back up my car & pull it forward to probably 50 ft away in less than 8 hard, fast turns. As if my tire wasn't flat to the rim! I just asked if he could've pulled the truck back to my car & he said he wasn't standing out in the rain, do I want my car towed or not? ?!?!?!?!?! I respond "yes, I need a tow, but said you didn't need to make that many turns to get my car on the flatbed," I knew I needed him to just do his job, it's late & I have another 1hr&45 min till I'm home after all this. I was not giving attitude, but I think it's fair to expect a AAA tow to be a little careful not to mess my rims up worse! It's one thing to move my car to you so you don't get wet, it's another to pull my car out like a race car as if it wasn't on 0- ZERO PSI. He pulled off over me saying he didn't have to make so many turns. He said he doesn't have to take my attitude. I didn't have an attitude, he was wreckless with my wheels the way he drove it, when he didn't at all if he came to my car in 1st place. I had to call for another tow & wait more now. I am livid. I'm glad someone with that spirit didn't drive off with my car, actually. He should NOT be working for a HELP ROADSIDE TOW SERVICE!! Horrible help & attitude from him. I've had nicer guys come out - WITH A COAT IF IT WERE RAIN OR SNOW- at 3am or some worse weather!

Nov 21, 2023 · Sage Myers

The pics are of the finished product. I get routine maintenance and repairs here of our 2016 Subaru. Earlier in the week had an oil change and rear brakes worked on. Reasonable pricing (literally 50% less than dealer quoted us). But what stands out the most is the customer service. It’s real. Sincerity that one would want and expect, like the old days! So when I pulled up early Thursday morning unannounced and asked for help with seatbelt retractor (which was stuck and prevented the seat laying flat which was critical for packing!) there was not a hesitation or a bill! A quick look and fix and I was on my way ❤️ thanks guys and gal (Sarah). You are the best!

Sep 19, 2020 · Christina Coons