Caliber Collision

Last month, an ice cream truck clipped my bumper pulling up to a house I was parked in front of (go on - laugh it up…). The driver’s insurance gave me a few shops to select from to take my car into for repair, and I picked Caliber based on the positive reviews and photos people were nice enough to leave. I brought my car in 10/25, and was greeted by very nice staff who explained what needed to be done, read through the papers I needed to sign, and made me feel a lot better about the shitty situation. That evening I got my first status update with the cost estimate, and expected pickup date of 11/11. The shop gives text updates each Mon/Wed/Fri to let you know the status of the vehicle so there’s no confusion about what’s going on. On 11/11, I got a call from Caliber in the afternoon that my car was ready - exactly as anticipated in the original quote. I couldn’t make it there before closing that day, but I was able to come in on the 12th to retrieve my car. It’s silly but I felt star struck… I love my car a lot, and try to take good care of it so it was a real bummer to have it look all messed up, even if it was just cosmetic damage. When I pulled up to the shop, it was parked right out front with her brand new bumper shining!! ✨ Seriously, it looks better than when I bought it (ya know some minor dings from the previous owner). The inside was all cleaned up as well which I appreciate! Obviously I wouldn’t WANT to have to take my car to the shop, but if it ends up that something happens and I NEED to, I will come back to Caliber to get the repairs taken care of. Thank you for taking such nice care of my Subie!!! ✨

Nov 14, 2024 · Meg

I recently took my car to Caliber Collision for repairs, and I was thoroughly impressed with the service I received. From the moment I walked in, the staff was friendly and attentive. They clearly explained the repair process and kept me updated on the progress of my vehicle. The quality of the work was exceptional; my car looked as good as new when I picked it up. I also appreciated the timely turnaround—they delivered on their promised timeline, which made the experience even better. Their professionalism and dedication to customer satisfaction truly set them apart!

Feb 10, 2025 · LEGACY PETCREMATORY

Excellent body repair and customer care. From the initial visit, everyone was pleasant, informative, and professional. We hesitated at first to go to a national brand thinking they wouldn't give us the personal care we were used to from a local shop, but we were pleasantly surprised at the efficiency of Caliber, and how they kept us up to date with the progress of work by sending text along the way. The lifetime warranty is also a very nice added bonus you might not get elsewhere too. Oh and the most important part... They did an outstanding job on the repair. Everything came out as new! Only, slight complaint was some dust left on the seats and paint smell inside the car. Had I noticed it when we picked up the car I would have told someone. We did have one other issue with one of the window controls not working, we had to bring the car back in but, they took us right away, treated us very nicely, and it was easily fixed.

Dec 08, 2023 · David S

Great service my car looks like new. The staff was amazing and helped me w the entire process.

Nov 04, 2024 · Johanna Rodriguez

This place had one of the cleanest front areas for a shop I've seen. The woman (don't know her name, sorry!) was easy to talk to and making appointments was a breeze. If your AUDHD like myself this place had the right vibe and the staff ultra helpful. No anxiety places is awesome everything was relaxed!

Jul 17, 2024 · Michael Carson