Caliber Collision

Really great experience with this place. Finished my car in a timely matter. And even when they had initially misquoted when it would be ready, they went above and beyond to make up for it and they were super pleasant to deal with. I especially want to shout out the service manager Trent for coming in on his day off to make sure my car got finished in a timely manner. The receptionist was super sweet and accommodating and even gave me a ride home when my car wasn’t actually finished yet. You guys have superior customer service and my car looks nearly brand new. Thank you 🙏🏻

Jul 28, 2024 · Amanda Nicole Rossi

I just picked up my 2017 Kia Forte from Caliber Collision in Thousand Oaks, CA after road damage last week, when debris bounced off a truck in front of me and crashed into the front bumper and underside of my car. My insurance company was aligned with Caliber Collision and arranged for me to drop it off SAME day. Within a quick week and a half, I just returned to pick up my fully restored car. I’m feeling uplifted that it looks like it’s brand new again.😁 As an unexpected courtesy, they entirely detailed the car inside and out, so it looks new again! Additionally, their repair costs for an entirely new bumper, spoiler, and undercarriage liner replacement came in MUCH lower than I would’ve expected out of a premier repair shop. They had outstanding customer service, not only in the shop treating me like I was THE most important person to walk through their doors, but they gave me regular text updates throughout the entire process. Additionally, since they work closely with Enterprise Rent-A-Car, that picked me up from their shop and drove me to the nearby rental agency, but when I returned the rental car, I only had to drop it off at Caliber Collision and drive my own car straight home, without having to go back to Enterprise for any closeout paperwork. Caliber said they do everything they can to make the repair process as simple and convenient as possible for the client, and they certainly do. I highly recommend them, give them 10 ⭐️ out of a possible 5!👍

Sep 25, 2024 · Diana Merville

This company did an amazing job! They kept me informed on a daily basis and Kenny my service manager and his team stood by my back supporting me with my insurance. Collision caliber did a fantastic job!!!!!!! I recommend them highly to all who need help!!!! And know im not inclined to this in our current times!

Feb 06, 2025 · Candace Suterko

I recently had an incredible experience with Caliber Collision, and I couldn't be more satisfied with both the quality of the work and the seamless process from start to finish. From the moment I dropped off my car, I felt like I was in good hands. Kenny kept me updated nearly every day with text and email updates, which was a thoughtful touch and made a huge difference. Customer service gestures like this really stand out today, and Kenny went above and beyond by personally delivering my car back to my house while I was at work—an unexpected but much-appreciated convenience. If you're considering Caliber Collision, don’t hesitate to give them the chance to earn your business. They are truly a class act, and Kenny is an invaluable asset to their team. In today’s world, exceptional service like this is rare, and Caliber Collision sets the standard. Highly recommended!

Nov 11, 2024 · Kyle S

The employees at Caliber Collision are very professional and they care about ther customers. The quality of the work is excellent. I appreciate excellent service and the sensitivity to their customers during their moments of frustration when dealing with car repairs. Thank you Trenton Bell and the rest of the team for a nice experience working with you all.

Jan 21, 2025 · Angelina Valdivia