Carle Place Automotive

One of the best experiences I’ve ever had with any mechanic shop. They are transparent and efficient without trying to rip me off. I’ve had plenty of bad experiences with various mechanic shops trying to up charge me for unnecessary parts not needed to be fixed. But with Carle place auto they have outdone themselves. They guide me through how to properly maintain my vehicle, they are efficient and have outstanding knowledge of the automotive industry. Lou, Gus and Christina really out preformed themselves with my experience and will continue to bring my vehicles.

Dec 05, 2024 · Anthony

I’ve been coming here for over a decade. I have nothing but great things to say about them. When I had to have my rotors and brake pads replaced, they did it and then it turned out they were sent faulty parts (mind you, I was in Canada at this point when my car started acting up). I brought it back in as soon as I came back and they replaced it for free! They answer all my questions and make sure I fully understand their answers. I would recommend them to anyone.

Oct 28, 2024 · Elizabeth Steiner

If you want to waste your money and waste your time, please go ahead and give this rude place business. Remember: money are hard to make and time ones is lost is… gone! Many better shops in town than this place. Unprofessional and disrespectful! Been a client for long time and even got my family to use this place. They are horrible! I now found a shop that not only does a great job, the owner and employees are also professional, welcoming, friendly and most of all They Care and do a great job fixing my car. So I’m happy to pay and tip! Stay away from here!

Oct 15, 2024 · Antonia

Back on Feb 26, 2024 I apparently was supposed to have my rotors and brake pads replaced, I say supposedly because I do not think they replaced the rotors and brake pads. Fast Forward to August 2024 and the rotors are heavily oxidized and have major grooves on them. Every time I brake on the vehicle it makes a loud whistling noise, mind you all, my rotors before "the work was done" was fine and no noise when braking at a red light/stop sign, and no grooves on rotors. Either they did not work on my vehicle or did poor work at best on my vehicle and charged me $650 for "the work". Back to August of 2024 I went back to the shop to explain this to the Mechanic and he did not let me finish telling him the issues, and said he'd order the parts for make/model/year of as said vehicle...I have not received a phone call since; in regards to the parts and they have my phone number on file as I provided it to them upon return visit. In sum, the mechanics at this location are con-artists, and I was cheated out of $650 for work that most likely was not done. My advice to you all is do not let this happen to you, avoid this location, and take your money elsewhere.

Aug 23, 2024 · Emilio Alonzo Frometa

Thank you so much Louis for taking care of my car! I highly recommend Carle place automotive! Wonderful service, Excellent work! I’m always satisfied with their service!

Dec 05, 2024 · Adreana Lee