Carriage Traders Auto Repair

So i bought my 2015 Chevy Suburban in Feb 2024, & it was great for quite a while, Romeo Auto made sure it was above par before we first took it til November 2024 when it started having electrical issues that were apparently common for the mileage and vehicle that it is. Joe in service & Andy the tech were absolutely amazing to deal with & while the repairs were very costly, Joe allowed Andy to explain everything thoroughly & worked so much above & beyond to make sure we could do the repairs & keep the price as reasonable as possible & affordable as possible. After 2 1/2 months of electrical issues & headache, they got the job done, kept me in the loop the whole time & made it comfortable to handle even with as stressful as things were. So much thanks & respect to them & all they’ve done & i will definitly continue to bring my vehicle back to them & continue to buy future vehicles from Romeo Auto thanks to Joe & Andy! Thanks for everything both of you!

Jan 30, 2025 · John Miner

I had an awesome experience with Nita and Kevin who went out of their way to get me into a car in my price range on the same day my old car died. They worked with me to keep getting my payments down lower and lower until it was perfectly manageable. The overall attitude and “customer first” approach was what was well worth the time and money to go here.

Jan 07, 2025 · Joe Mansman

Honestly not a great experience. The whole place is full of men who felt pushy, didn’t want to explain things before trying to make us sign for a deal we didn’t accept. I also heard a few of them make derogatory/racist remarks about certain groups of people. They also didn’t have the title to the car we bought, and we had to come back a month later to straighten that out. Honestly wouldn’t recommend anyone going to this location. I can’t speak for all of their locations but this one is a no for me. We bought a car for my husband at an awesome Subaru dealership and the difference in how we were treated and the way they went about things, this place felt very fishy and made me uncomfortable

Feb 13, 2025 · Angelica Hughes

Recently purchased a truck from carriage traders. Dan was the salesman which was great. Dan went above and beyond to get me the truck I wanted. He even pulled it from another facility that had dropped the ball “outlet store”. Thank you carriage traders team for everything. The Romeo outlet store in Queensbury needs to get it together.

Aug 18, 2024 · Ralph Flewelling

Very professional and paid attention to every detail you could never tell this vehicle was damaged. Thank you.

Feb 17, 2025 · Joe Shorkey

I purchased my vehicle with $6000 down and my trade in only to have the transmission slip after two days so transmission was replaced but the transmission was bad so as I was driving only 3 days after first transmission was replaced my car went into limp mode while driving and had to be put on flatbed. Again a transmission was replaced then two weeks later my check engine light came on so I plugged in to code reader and my catalytic converter was bad. Took vehicle to service an hour drive away for them to tell me come back Friday they had to order part, Friday part was replaced but in doing so cracked another part so I sat 7 hours to be fixed. Service department is excellent but my vehicle was part of hurricane down South and I was never informed it was submerged in water. So for me to put $6000 cash and my trade in needless to say not impressed. I also have dings in windshield and if course never a call back to replace since my purchase.

Mar 07, 2025 · Corrine Yacobucci