Castellano's Towing Services

Don’t expect help from them if your insurance contacts them for roadside assistance, something as simple as a flat tire. What could’ve been a quick simple fix to change my flat that I had in the local Target parking lot turned into me being stranded there for 4 hours waiting for ANOTHER tow company from out of town. They called me telling me this was a service they did NOT do and my insurance must have emailed the wrong company that they didn’t want me waiting all night. Well appreciate the call, but I was stranded all night because a local company couldn’t do a simple service such as changing my flat to my spare tire I had in my trunk. Would give 0 stars if I could lol

Apr 04, 2024 · Heather Munson

I got a really good price and the young lady that quoted me was very nice. But my driver seemed to not be having a great day or had a problem with me.he was extremely rude and when I spoke to him about it he got offended and blamed me and how I described the "space", even though he was rude from the moment he pulled up. My driver Joe came very fast which I deeply appreciated but it went down hill from there.He pulled up and just hooked my car up, never spoke to me or got out of his truck. He never said hello, goodbye or have a nice day.

Apr 04, 2024 · Marlene J

The tow truck driver Martell arrived earlier then the ETA given which was great! Martell was kind, courtesy and did not leave until he confirmed that the tire shop had my tire size and that I was good. I will use this towing company again and again! Awesome service!!!

Apr 29, 2024 · Nina Martin

I was in a predicament. My car broke down in a parking lot and the starter went out and this company here had the best price quote for me and they were reliable and very quick to the location of where my car was. The driver ,Gadi Duran, was very courteous, polite, and friendly as well as, gave me some pointers and tips on how to repair my car. He even tried to get my car to start before I was to have it put on the flatbed to be towed home to save me some money. I would recommend this towing company for anyone at any time very courteous and polite customer service and staff as well as prompt and efficient. Thank you Gadi Duran and the rest of the staff who helped me at Castellano's Towing Service! You guys are great.

Jan 12, 2024 · Dawn L

I ran over a concrete planter in my work parking lot. Causes extensive damage and needed a flatbed tow for repair. I live an hour away from work. The gentleman that came to a remote location to pick up my car was super helpful in every way. My insurance company directed me to the wrong shop so they helped me find a reliable auto shop nearby. He also took me to the car rental place because the rental company would not pick me up in my remote location. I believe his name was Carlos. As I was getting off the truck with my hoard of bags, he allowed me to use his shoulder to disembark. He even helped me carry my bags into the car rental shop. I highly recommend this towing service! I owe a huge thank you to the driver and company for providing top notch service!

Nov 18, 2023 · Michelle M