Chick's Frame & Wheel Services

Honesty, forwardness and integrity are values tough to find. The team at chicks had all of these things. They’re inviting, friendly and know what they are talking about. I went in today to have some work done, ultimately they couldn’t do it because of the type of work that would have to be done, but instead of leaving me high and dry, the got me in touch with someone that would be able to solve my problem. The fact is, I left not paying anything because they wouldn’t do the work due to it being an actual risk to my vehicle, they informed me of this and rejected the work instead of taking my money and potentially leaving me with a problem down the line and that shouted so much about their character and business ethics The mechanic world is full of a lot of people who will take advantage of others, and it happens way too often. These guys left me with a card at the end and told me they do brakes and tires, I will be giving my business to them when I’m ready to do my brakes, tires and anything else they do because of the caring for the customer, honesty and integrity as a business they showed me today

Feb 14, 2025 · Cameron Castro (Metalligamer)

Chick’s did a great job on my Class A. Called for an appointment and they got me in the next morning. Repacked wheel bearings and wheel alignment. Cost was very competitive and reasonable. I highly recommend them. Steve and the guys there are great.

Jan 29, 2025 · Chip Blythe

Took truck in about 7 months ago for various fluid replacements costing close to $2,000. Check engine light came on after picking the truck up. Returned and they could not figure it out. Guy told us that it shouldn’t really be a concern and we needed to take it to the dealer. Now, on 1/22/23, we trusted to take our truck back to Chick’s to have the suspension checked, 4 tires put on and an alignment. This also included valve stems and balancing. I was not given any paperwork for my tire purchase and was not given any diagnostic results for the alignment. I wanted to keep the two good tires that were taken off, but now realize they gave me one bad one and one good one. Following all of this, I noticed my front passenger tire was quite low and learned the cause for this was a ripped valve stem. Then I learned that the valve stem was not connected to the TPMS sensor and that is why we did not know the tire was low until we visually noticed it. Evan and Steve were rude and intimidating when I let them know what had happened. I also let them know that they charged me to replace valve stems but none were replaced. I also was informed that the alignment I was supposed to have had was not up to safety standards so I am not even sure if it was done. This may be why I didn’t get any paperwork for the alignment. Evan and Steve will say that I bothered them after work hours on Evan’s personal phone, yes, I sent him a picture of the ripped valve stem. They had no regard for my safety and were simply irate because I texted them after work hours. I did not call either one of them, they called me. I did not answer the phone on the first call and I regret answering the second call. Evan accused me of drinking during one of these phone calls. After I was able to get a word in edgewise, it was agreed that we would take our truck back in the morning to get the valve stem fixed. However, when we got up the next morning, our tire was flat so we chose to take it to the closest shop available. Chicks never once reached out to me to see why we had not returned to their shop to rectify their shotty work. When I finally called them to let them know that they had not replaced the valve stems that they charged me for he snidely asked me if I wanted a refund for them Which would’ve been a little less than five dollars. I explained to them that the best way to rectify the problem would be to replace what they charged me for, but the phone call turned irate once again. I believed that they were a good shop when I first began going there, but after two services with them, I realize that they cannot be trusted, and do not accept the fact that they have made mistakes. In the end, I am left with my tires and whatever work they did or say they did to my vehicle with no warranty. I would truly look into the shop before you decide to have them service your vehicle. My photos show the brand new valve stem and the dirty one (actually 3 others) that were not replaced as well as the ripped valve stem. UPDATE: This has been more than a negative experience at this point. Why would I take my vehicle back to a shop who accused me of drinking? Moreover, why would I take my vehicle back to a shop that did not perform the things they said they performed, yet charged me for them. Unless your shop can provide me with the paperwork for the tires I purchased, the pre/post diagnostic paperwork for the alignment I was charged for, give me back one of the two good tires that I wanted keep, and reimburse me for the work that I had to pay for that your shop charged me for, I would never bring my vehicle back to your shop. The professional thing would be to call me and let me know why all this happened in the first place. We'll see if I hear from you. Well, we know the answer. Went to Chick's to get paperwork and was rudely met by Evan. Needless to say, no paperwork received. So much for us reaching out!

Jan 24, 2025 · Margo Montoya

If there was a -10 Review I would give it.took my truck there to get repaired from a minor accident with the lower upper and lower control arms..they charged me 1,400 and had the truck for 3 weeks.drove it home and almost wrecked on the freeway..I called them and told them what happened and then they told me there was other issues after I called and complained..Horrible service don't take your vehicle there. What a scary situation for anyone.

Jan 29, 2025 · Jonathan Martin

I own a Class A RV heading back to Texas on i5 South just 10 miles south of Los Banos when I hit a concrete bump on a bridge that caused my RV to spring up and loose the right front wheel. It was quite the experience of terror for my family and myself. After calling a few places unsuccessfully. I called Chick’s it was 4:45pm on a Wednesday and he took my information and started searching for parts. Steve said and I quote “Bring it to me I will fix it.” The tow truck driver knew exactly where Chick’s was located. The next morning his team started working on the RV it took two days to get all the parts due to the age of my RV. There are not many shops in the country that would go the extra mile, this shop did. All I can say is THANKYOU Steve and Team! I am so thankful it was you I called for help.

Jul 29, 2018 · Stephen