Christian’s Road Runner Tire Service

I recently visited this tire shop , I brought in tires to get balanced and mounted , my experience was beyond inconvenient. I arrived at the shop around 5:30pm ( 30 mins prior to them closing ) the workers seemed to know what they where doing , and I must say they where very friendly. Unfortunately being friendly and quick only gets you so far. My tires were balanced and mounted , but unfortunately what followed was nothing less then the worst experience I have received thus far in any tire shop due to the lack of professionalism knowledge and understanding that the customer comes first. I clearly understand that I brought in my own (semi-used tires ) that is more than clear to me , and it was not them selling me their product, but just because I brought my own tires it does not excuse anyone from doing right by the customer. Due to the lack of knowledge from the whole staff I left the shop and not even a hour later I started to lose tire pressure on two tires. Upon finding an emergency 24/7 tire service whom I am very grateful for , I was informed the tire shop failed do their job correctly and identify that two tires had damage on the outside. My issue is not the timing or friendly staff , my issue is that the staff lacked knowledge and failed to find the tires where not safe to be mount , had they said anything or done their job correctly my time , money and most importantly my life wouldn’t of been in danger because they simply didn’t care enough . I was left stranded and had to pay extra out of pocket to get the tires patched so I can barely make it home , I also had work that night which I had to miss due to this lack effort /importance displayed by the employees. The following day I went back to the shop and I was told the following by the owner/ manager and some employees, and quote “we where close to closing ours shop you have to understand that we did you a favor by mounting and balancing the tires so late “ “Yes we noticed something odd about the tire pressure going down but we thought it had something to do with the tire sensors “ the labor was done already and their is nothing we can do about it now” and the best one yet “ we understand you are upset but this is what happens when you bring in tires you bought somewhere else “ It can clearly be guaranteed that I will never return to this facility , as their lack of professionalism made me lose time , money and unfortunately it even put my life in danger. The images are of me being stranded and the emergency service identifying the tires being no good “

Sep 07, 2024 · John Vasquez

$206 for a tire that walmart has for $80. Taking advantage of the fact you cant go anywhere else because it was the closest shop i could find after getting a flat.

Oct 14, 2024 · Warhead 809

Great place to get your tire plugged. I’ve been using road runner tire service for years. They are a fast and friendly service and never push a tire sale. We’ve picked up a few nails/screws in our tires from all of the local construction.

Nov 09, 2022 · Joseph Goodman

I bring all my vehicles here. Today the guys was trying to force a second tire on me. 1 tire was changed. The guy was saying im cheap in Spanish not knowing i speak Spanish. I leave and the second tire valve stem is cut. Horrible place to go. Racist towards darker people. I Spanish and saying this. The lady tried to fix it by saying comeback but i rather go to someone else.

May 27, 2023 · Pizza Shetz

save your time , went there and told me that they were about to close and couldn’t change a tire i was there since 5:25 they close a 6:00 pm

Oct 23, 2024 · luis fernando molina