CID Custom Trucks

Avoid this business. Made an appointment on a Sunday with Nate in San Marcos who sent me to Temecula dropped the truck off at 10 am told me to pick it up around 1:30pm same day. I then get a text from the shop that they didn’t finish and would need to leave my truck overnight but you can pick it up after 3 pm it was not ready at 3 pm had to wait until 6:30pm when they finished. The next day I noticed I could see white paint through the Rhino lining and the tailgate was cracking called Nate and said sorry about that we have been having problems with that shop bring it to me in San Marcos dropped it off came to pick it up and was not ready again waiting until 6pm. Next day noticed they got Rhino Lining all over the paint of my truck called Nate said bring it back and we will remove with Acetone! This place is a joke

Jan 10, 2025 · J Wild

These guys were amazing! Nate was one of my favorite customer service people of all time! They really take pride in their work and my truck turned out great. They did a Rhino Liner spray on the top of my truck and sprayed the chrome bumpers and front grille with it too.The communication couldn’t have been better. I would highly recommend this company.

Apr 23, 2024 · Dylan Mcgrath

I got my Jeep Gladiator Rhino Lined. From the gentleman I spoke to on the phone “Frankie” who set the appointment for me to the gentleman I dealt with when I arrived “Sam” were both excellent, friendly and extremely informative. Sam walked me through the process when I arrived and what to expect the finished product to be, which was on point. Although, the process took longer then the estimated time that wasn’t that big of deal as Sam messaged me an hour before estimated pickup time explaining the situation. Which was great and allowed plenty of time to make alternative planes, great having those updates straight to your cell phone. The finished product turned out amazing and on point. I’m extremely happy with the hospitality and enthusiasm these guys have with your vehicle knowing how important your rig is to you! Highly recommend! Thanx guys!

Mar 26, 2023 · Eddie Miller

I had called to get a quote a few weeks ago. Sam was great. He was very excided and enthusiastic. His product knowledge is great and their prices are very competitive. They were able to get me in same day and had it finished within hours. They have a great showroom and can do it all. I highly highly recommend this team. They really love trucks and will do it right and treat yours like it was family. GREAT JOB!!

Oct 04, 2022 · Salza Mhann

Take your truck/vehicle and business else where beware of Nate typical car sales man will tell you what you want to hear till there is issues their mistakes have cost me around 5k in damages and counting a short 24 hrs after picking up my vehicle had to take to another shop to fix his mistakes , all Nate had to say was sorry we made a mistake and so far has done nothing to replace/ repair shops mistakes always giving me the run around talking to upper management etc etc I have invoices for all repairs to fix CIDS mistakes and audio recording admitting fault with pics of damages to anybody who’s wants to see them I’ve reported them to BBB and have a pending lawsuit small claims see you in court Nate

Jul 15, 2024 · arturo gallegos