City Santa Clarita Towing

Absolute, complete and total crooks. I made a dumb mistake and accidentally parked on the side of a parking lot that was reserved for a corporate building next door. There was literally only one sign and it was hidden in the dark so I did not see it. Santa Clarita rarely has any parking restrictions for sushi restaurants and other cars were parked around so I guess it just was not on my radar that this particular side of the lot was owned by a separate building. That said, according to Google, the average cost for a car to be towed/impounded in California is (on the high end) around $250-$350. My car was towed less than 9 miles and sat on their lot for less than 30 minutes. We basically just followed this tow truck driver with my car to their lot in Castaic. They charged me almost $600 to drive it away. I fully acknowledge my parking mistake and willing to accept a slap on the wrist fee but this was absolutely outrageous and borderline criminal. Especially terrible during the month of December. I'm shocked that this type of injustice is allowed to exist in the city of Santa Clarita. Absolutely horrendous. Regarding City Santa Clarita Towing response given on 12/26/2025: The singular sign was absolutely NOT clear and it was apparently only illegal to park in one strip of parking spots in this otherwise PUBLIC parking lot. I have attached a screen shot of my Google search to confirm that average towing prices in California are less than half of what I was forced to pay to essentially follow a tow truck driver 7 miles with my car to this lot and then drive it back for almost $600. Regardless of whether your impound rate is ‘approved by the CHP,’ it is outrageous and you should seriously question doing business with the CHP or representing them in any way if these fees are what they consider to be appropriate. It reflects very poorly on your business. PS I did not pick up my vehicle in ‘the middle of the night,’ it was around 9pm on a Friday but your dispatcher made sure it was after hours as she was ‘required to only allow me to pick up my vehicle via an appointment slot’ that was, of course, ‘after hours.’ So I sat at the front gate of an empty lot for about 45 minutes so you could charge me the ‘late night pickup’ rate. By the way, Google says you’re open 24hrs. Overall, absolutely shady conduct- I’m appalled.

Dec 26, 2024 · Lainey Elizabeth White

Forgot my truck in front of my condo for the second time, and just like the first I was shown no mercy. Word to the wise. Do not. ever. Leave your car. Parked unattended while visiting /, shopping at Town Center. Paid close to $600 this time. Lady who takes care of customers and phone calls is always respectful and does a good job maintaining cool heads at a time and jna place is h and you

Nov 11, 2023 · Keith Fredrickson

Unprofessional and corrupt service. Apparently the policy is you can call and have any vehicle you want impounded. Apparently they can tow without asking any questions to get the biggest bill possible is the objective for these criminals.

Jul 29, 2024 · Sean

These guys are crooks with a CHP contract. Literally highway robbery charging for full day storage when the car was towed in at 11:50pm.

Apr 30, 2024 · Timothy

Worst Tow company I've dealt with so far, not in terms of their service, but their pricing. My car broke down on the off ramp, and I needed it out the way so I don't cause traffic. I was charged $120 just to move it, the worst part is they just moved it 40 yards. Would not recommend this place in terms of wanting to save money

Apr 08, 2021 · Elias Castillo