Cole's Collision Center of Clifton Park

Cole’s Collision Center of Clifton Park - More than an Auto Body Shop! We recently purchased a new car from a local dealership and the car delivery left a lot to be desired. We found multiple scratches and scuff marks throughout the car. Our frustration level with the car dealership was past the point of no return so we decided to stop by Cole’s Collision for an estimate. As silly as it sounds, we were willing to pay to fix a brand new car because we were denied that “brand new car” feeling you have for the first month of ownership. We have used Cole’s Collision in the past (see attached photographs of our Rogue and Ariya) and I swear they have wizards working behind the scenes. Their attention to every little detail is what gives this company an edge. We met with Chris and immediately he made us feel like family. He was upset and frustrated for us and wanted to find a way to make us whole even though he wasn’t the one who sold us the car. Chris and the rest of the team fixed the car to the point that we didn’t want to drive it home because it looked like it belong in a showroom. The most amazing/surprising thing is that they did all of this free of charge and would not accept any form of payment. The whole team chipped in to fix the car in a day and treated it like it was their own. It’s really refreshing to find a place of business in the 21st century that’s honest and not out to make a quick buck. As I said before, we were treated like family and their mission was ensuring our happiness. Thank you again Chris, Ari and crew for all the repairs you have done to our cars in the past and we will be stopping by in the future for other non-accident related work since you guys are the best in the business.

Dec 09, 2024 · Lydia Colon

I want to share a great experience recently at Coles Collision in Clifton Park. I had made an appointment with them to get an estimate for a horizontal scratch on our car door, not knowing what would be needed to repair it. We arrived about 20 minutes early for the appointment, but Gary was very accommodating and came out to take a look. He quickly pointed out that since the paint had not been broken through (although there was a small crease) they could try buffing it out right then and there. James came out to perform that work while we waited right there, and when complete you had to strain your eyes and find just the right angle to even see the crease, but the 30" scratch was otherwise not even visible! We were super pleased, but the icing on the cake was that they did not even charge us for it! Gary and James were both very personable and answered all of our questions and did a wonderful job in less than a half hour. I highly recommend Coles, and I know that if we ever need additional in-depth repairs, we will be taking the car there.

Feb 08, 2025 · Steven Adams

I am writing to note my thanks to Chris of the Clifton Park branch of Cole’s for his personal and professional help in reviewing, explaining and then taking care of a recent issue with one of our family vehicles. His patient explanations were very much appreciated. I will be glad to recommend Cole’s for their repair work and Chris for his patient, personal service.

Dec 17, 2024 · Lauree Sheehan

This review is a little late due a few health issues I have been having but I want to say that Cole's Collision did a spectacular job rejuvenating the finish on my mom's new Honda Accord. My husband and I had accidentally marred it when using a clay mitt to remove some artillery mold. They worked with us to find a mutually convenient time for us to bring the car in, worked quickly and skillfully to repair the surface of the hood just after Thanksgiving. It looks like new again. Their customer service was stellar. I would highly recommend them for all your body work needs. To the Cole's team who worked on this...thank you for a job well done!!

Dec 19, 2024 · Mary Rose Gallego

I called my dealer who referred me to Cole's Collision. Spoke to someone with a pleasant voice who arranged an appointment. Matt Westcott assistant manager greeted me with a smile on time. He look at my scuff marks from someone side swipting me with a minor scratch . Matt asked if it is ok to try something on scuff mark. I agreed. He came back out with a magic wand. Used some elbow grease. I was so pleased it was magic!! I will use this company for any future repairs with no questions asked.

Feb 14, 2025 · Debi Cardillo

I cannot say enough good things about Cole's. They are professional and kind. They worked closely with me and handled all the bureaucracy with my insurance company. They even cleaned my car, inside and out, before they returned it to me. I will return to them if I have another body shop need.

Mar 13, 2025 · AJ Maleski

First and most importantly, the work they did was excellent. Our car looked like new. Additionally, every person I had contact with was very friendly, helpful, and professional. We also received regular updates on the progress of the work along the way. Highly recommend!

Feb 23, 2025 · Mike Chambers