Crash Champions Collision Repair Mtn View Moffett

The vehicle had damage on the side and parts needed changing/painting. They did an excellent job fixing, paint looked like the original, delivered quickly and on time. Also the communication was great without me needing to ask questions. Highly recommend.

Nov 15, 2024 · Bahadir Balban

We got an estimate of 10 days to two weeks, but Pan American took over a month to repair our car. Initially they kept us informed, but later we had to keep calling to check status. The fixed car was also not completely cleaned. We sadly recommend some of the other body shops.

Nov 16, 2018 · Mini Rag

Misleading Information and Poor Communication I brought my car to this shop after it was hit by a truck, hoping for honest advice on whether it was worth repairing. The manager assured me they could fix it and that the car would be safe to drive afterward. However, after spending thousands of dollars, I discovered that they only repaired the body bumper, completely ignoring serious mechanical issues that were never disclosed to me. When I raised these concerns, the manager denied ever guaranteeing the car's safety. I feel completely misled and regret trusting this shop. They took my money and left me with a car that's still unsafe to drive. Their argument that they only handle body repairs and not mechanical issues was never communicated upfront. They insisted I pay the full bill despite the unresolved mechanical problems and essentially told me to drive away with a car I don't feel is safe. I strongly advise against using this shop if you're looking for transparency and thorough service.

Aug 31, 2024 · Derek Hsiang

This is a great place for car collision repair. Great communication from day one all the way through the follow up. Knowledgeable and courteous staff members, on the phone and in person. Good work on the car and paint. They are an authorized AAA car insurance body shop so if you have AAA insurance the experience is even better and quicker!

Dec 15, 2021 · William Gunawan

I just had Crash Champions fix my car following a minor 'fender bender' incident. I was delighted with their work and wanted to enthusiastically recommend them. First, the staff I interacted with was polite, professional, and knowledgeable. They not only interacted professionally with me, but they were also polite and professional in interacting with personnel from our insurance. Second, the business seems to be very well managed. Their communication with us was outstanding. They quickly came up with an estimate for the work and an estimate for how long it would take to fix -- both of which were reasonable. The work was completed by the due date they indicated to us and the car body was back to looking like new. Our entire experience was highly positive.

May 30, 2024 · Emilie Roth