Crash Champions Collision Repair Sullivant

I can only speak for the first 5 minutes of walking into the location. I was greeted with a smile and a positive interaction. I will definitely be updating with photos of the actual damage and the repair done. But so far, the customer service is great! They have coffee, hot chocolate and water on the ready and a nice sofa for waiting. Edit: as promised I would write a final review. The service was done in under 4 days for my minor damage. They repaired my car to perfect condition. The paint is perfect since I have a special kind of paint. They were great with communicating with me. The first photo is before and the second is after. My only issue was the tail light seemed a little loose, so I took it in and they checked it and made sure everything was attached correctly, since then, it's been just fine. I would highly recommend service king. They don't price gouge anyone. They gave you a fair price for the time and damage done.

Feb 25, 2020 · Valerie Hill

This place is an actual joke, as most chain body shops are. It took them nearly a month to repair what was relatively minor damage to our vehicle; and in doing so put absolute minimum effort into the final product. The door skin was as wavy as a freshly cooked piece of bacon, the panel gaps were completely off to the point the paint was already starting to rub, and there was a visible misalignment between the door and fender. After expressing these concerns, they kept the vehicle for another week and a half and returned it still with very minimal effort repairs. The door skin is still wavy and deformed, and there is still a visible crease in the exterior of the door. The panel gap was fixed at least, woo. Also curious was the fact they replaced a perfectly good, undamaged and working OEM headlight with an aftermarket unit without specifying a reason. Suspicious at best. Stay far away if your standards for body work are any higher than “at least the door shuts now”.

Apr 11, 2023 · Jarrett Allman

I took my van to them with bumper and fender damage. They did an excellent job fixing the damage .however it took them almost one month to complete the repairs and when I called to inquire on the status of my vehicle I was told murderous time someone would return my call and never did that went on daily and weekly Intel They finally called and said it was done .All in all they do good work but hav poor customer servive

Apr 06, 2021 · Jesse Gooslin

Crash Champions on Sullivant, went up beyond, to get my car repaired.. They received my corolla , with little notice, from Northside, collision shop.. they ran into several delays on parts. They kept at it. Repairman ,Justin kept me updated COULDNT ASK , FOR MORE.

Sep 20, 2024 · Marsha Smith

Not bad service, not good either. Did not fully fix my car nor did they do it in a fast manner. I will say they cleaned the inside up really nice and as long as you have insurance you should be fine. Miranda needs a raise

May 06, 2024 · Mar-Say Marketing