Crown Towing Services Inc

Complete scam company. I had a truck towed here because it died and I couldn't get it started again. They charged me for 2 hours to replace a battery (something that shouldn't take more than an hour on the high end), the battery that they installed was not good, and the truck died again around the corner after picking it up. I had to have it towed to another mechanic, only to find out that the original problem wasn't even the battery. I went to them to work it out, asking for a refund for the cost of the bad battery they installed into my vehicle, as well as a refund for the diagnosis time, given that they did not diagnose the actual problem. They basically left me standing in the cold at their window, ignoring me until I pressed the issue, only to tell me no refunds. They completely take advantage of people in vulnerable positions. I will be going to the department of transportation about this. I want to be clear that I rarely leave bad reviews and I never go to the authorities about anything, but this company should not be in business. If you are stuck and they are the only people available to tow you, do not have them tow you to their mechanic; you will spend more money than if you just have them tow you to someone you trust. Awful human beings.

Feb 18, 2025 · Sariel Lehyani

Normally I don't do bad reviews, but since this affected my wife and 3 children I want to prevent other families from going through the same thing.Today my wife and I called GEICO, because she had a flat tire that needs to be replaced, GEICO sent this company Which at 4:07pm gave us 6:03pm as an ETA. After that time passed, we call them multiple times and every time they gave us different ETA even when we told them that Mavis 'the tire shop' closes at 6:00pm and they will stay 30 more minutes to wait for our car. At 6:40pm we called back and they just told us that they cancelled the tow truck, and they did not bother to even gave us a Courtesy call to let us know they weren't coming forcing us to leave the car parked in an unsafe area and GEICO on the phone rescheduling the tow truck for the next day. I really don't understand how one of the best insurance companies works with such irresponsible companies like Crown Towing. They have the Crown of the worst towing company in NY.

Dec 10, 2024 · joselin Encarnacion

Carlos the tow truck driver at Crown Towing, sent to me by Geigo as roadside assistance, stated EMPHATICALLY that the issue with my car was NOT the battery, but the alternator. So he towed my car to the shop only to find out that the issue was definitely the BATTERY! I got stuck with a $45 diagnostic fee for NO REASON because I would've nevered had my car towed if the problem was the battery because my battery was still under warranty and would've been replaced FREE of charge right at my parking spot. His supv, Rick, cosigned his BS talking about he has to "side with his worker" who LIED yet again stating he told me it was "the battery OR the alternator." He was NO HELP in resolving the situation. DON'T DO BUSINESS WITH LIARS WHO'S SUPV COSIGNS THEIR BS!!! Go with a reputable company with honest people & excellent customer service. This place ain't it!!!

Dec 18, 2024 · Cee Jay

This business provides 1st rate towing and mechanic services available at reasonable prices. The owner and staff have the customer's best interest in mind. We recently had a engine antifreeze fluid pan burst on Fordham Road Bronx NY. Not only did Crown Towing Service Inc so up in an expedient time, tow truck driver loaded my 05 Honda crv ex onto the tow truck, he offered to garage the vehicle over the weekend, and also suggested their company to repair the damage antifreeze pan. The next available work day we received at a fair price quote to do the repairs. We were overjoyed with the entire services provided.

Jun 03, 2022 · Heart & Soul Concerts

Non emergency tow: They were/are rude beyond comprehension. “No pickups before 8AM” means they will sit there watching TV in the booth while you wait in the cold for 20min.

Dec 19, 2024 · Jordan Ringdahl