Dickinson Fleet Services, Addison

Welcome to Dickinson Fleet Services, Addison, located at 1698 Cortland Ct, Addison, IL 60101, USA. You can contact them at (630) 812-6853 or +1 630-812-6853. This Auto Repair Station specializes in fleet vehicle repair and maintenance.

Customer reviews for Dickinson Fleet Services, Addison, present a mixed picture. While some technicians, like Tech Alex, are praised for their work, other experiences indicate potential issues with service availability and responsiveness.

Here's a summary of the customer feedback:

• Technician Expertise: Some technicians, like Tech Alex, are noted for their good work.
• Service Availability Issues: One customer reported being turned away close to closing time, even with an urgent repair need.
• Parts Availability Issues: The same customer was told that necessary parts were unavailable.
• Referral to Competitor: The shop did refer the customer to a competitor, which was appreciated.
• Variable Customer Experience: Customer experiences seem to vary, with some praising individual technicians and others criticizing service availability.

One customer had a negative experience when they needed an urgent reefer door repair. Despite explaining the urgency, they were told the shop was closing soon and that the necessary parts were unavailable. However, the shop did provide a referral to a competitor, which the customer appreciated.

Given the mixed reviews, it is recommended that potential customers confirm service availability and part availability before visiting Dickinson Fleet Services, Addison. While some technicians are praised for their work, there appear to be potential issues with overall service responsiveness.