Dietz Towing Inc

Horrible service. My car ended up being damaged more than it was already and they lied about it when I brought it up. The white lady in the front desk office is rude and yells obnoxiously and threatens if you ask questions and confront them about the issues they caused to your vehicle. Attitude problem, seems like she's doesn't even want to be there.👎 They should definitely remove her and get someone more professional. The person in the yard around the back I talked to was nice though. 👍

Oct 01, 2024 · Jose Contreras

If they towed my car a Friday and it's closed on Saturday and Sunday. Would I still be charged for those days that they are closed. Because it isn't physically possible to get my car on a Saturday. I recently bought this car and the police called the towing and removed it from the street. Please help thanks. I'll update the stars as I get a response

Aug 03, 2024 · Alberto Vazquez

They SCAM people in signing the Pink Slip. Black 2005 Silverado 4 door was stolen. DIETZ towing Inc recovered the truck but just the CAB nothing else. To avoid paying close to $800.00 worth of fees for what they recovered (just the CAB) you signed and released the Pink Slip to them. Three months later, in Riverside, someone is trying to register the vehicle at the DMV. I wonder what vehicle it was definitely not this truck.

Jul 11, 2023 · Manuel Keyu

Mixed review! Very nice family business, the woman is very nice and helpful which helps in such a bad situation. However, the guys working in the night say they do not release cars after hours. I had to cite the GIANT sign next to the window that clearly implies car ARE released after hours and that it incurs an additional fee. He stuck with his answer of there's nothing I can do due to liability and us getting hurt on the property. A garbage answer to which we told him we DONT WANT to nor do we expect to have to go onto the property to collect our car since typically cars are brought to the gate. We called him about 5 times and just didn't let up and he said he would see what he could do. Thru the window I saw him and another guy literally watch TV until the show was over. I was the registered owner and my renter who was the one who incurred the tow stood outside in the rain and cold the entire time. The younger guy then came outside to ask for our paperwork and was crazy condescending. When people are in a position where they have something over another, a bit of grace goes a long way. These douchebags were about as terrible as I could imagine. They will get there's for sure, I'm not worried about that, but these guys definitely need to be checked.

Jan 25, 2021 · Sam Brumley

My vehicle was towed at 4 AM and stored til 10 AM on a Saturday, beginning of a holiday weekend. I was charged $350 to be towed down the street. Charged $175 for after hrs release and $72 for storage. None of these fees made me happy. But I gave 5 stars because my car was handled with care. My car contained cash and lots of high priced items. Nothing was stolen or damaged. In today's world, I'm not sure if you can put a price on that. Many Thanks to unknown driver, couldn't read your name, of Dietz Towing Inc. Yall earned this review. May the New Year be full of Blessings!

Dec 31, 2023 · GuardYourMind