Discount Tire & Service Centers - Brea

Last year, I took my vehicle in to Discount Tires multiple times because I heard a grinding sound while applying the brakes...the grinding noise your brakes make when they need to be replaced. Each time, the Discount Tires employee (the same older gentleman) told me it wasn't the brakes, that my brakes were fine. I was still hearing the same noice so I took my vehicle back in to Discount Tires once again (on Imperial in Brea) & told them I needed to know where the sound was coming from since it wasn't my brakes. The person (a different younger gentleman) at the counter tells me my brakes are bad and my rotors need to be changed!! Long story short, they put new rotors on my car without charge. I was told this was not the first time this had happened. I was not planning on going back to Discount Tires but this week (Sept. 2025) my husband had a leaky tire, so he took the car there because he felt it would be fast and easy. He ended up asking for an oil change and tire rotation as well. Discount Tires had the car 8am. to 6pm. When we arrived at 6pm. to pick up the car, it was still up on the racks. We take the car home and the low oil light comes on. So first thing in the morning my husband takes the car back mentioning the low oil light and also the tires because my husband noticed that there was a mark on one of the tires and it was still in the same location, which made my husband question if the tires were even rotated. The Discount Tire employee said he'd have to look at the tires to know if the tires had been rotated. Guess what....NOPE!! The Discount Tires employee told my husband the tires had NOT been rotated. Bottom line, if you take your car to Discount Tires on Imperial in Brea, make sure you keep an eye on the work that's supposed to be done. You may be paying for nothing...

Sep 18, 2024 · Team C

Our SUV had a slow leak in the rear right tire and we are about to go on a road trip. Luckily I stopped by big O tires for the repair because it was fast and reasonably priced. Even though it was a Saturday morning, Max helped me with the checking in and Pedro and staff were able to get me in and out less than 50 minutes. Waiting area is clean and comfortable. Everyone there were friendly and professionals. I will return to them for future tires needs.

Dec 23, 2024 · Hugh N

Great experience! It isn’t often you find an auto shop where the business is trying to do the best service AND find the best deals for the customer. Most places hike on fees after fees and don’t find the best deal for you. Sam was awesome, especially with the high volume of customers calling and walking in for service. He was very informative for other maintenance needed and was descriptive of what and why the maintenance is needed. An added perk is the fact that my car was finished before the estimated time while also being short handed on staff. I’ll be back for future work with this location! Thank you for taking care of my car!

Nov 11, 2024 · Andrea Daum

I stopped due to suddenly finding a piece of metal stuck in my tire. The team was out to lunch, but Tom took the time to help me, knowing I was on a time crunch. This is my second time coming here without an appointment, and getting quality service. I definitely recommend them!

Feb 09, 2025 · Leticia Garcia

I always trust Sam with my car. He has a great attitude and is friendly and understanding of my concerns. Sam really knows cars and explains complex things in a simple way. I took my car here for new tires, brakes and a full 60K service. He explained everything needed to be done and he even told me what was optional and not needed at this time, so I wouldn’t be wasting money. That’s why I trust him and would recommend anyone bring their car here for service. Sam also knew I was waiting there onsite, so he kept updating me on ETA and made me feel like a valued customer. Thanks so much Sam!!

Sep 18, 2024 · F K