DM Auto Repair

My experience in this place was a complete disappointment. From the moment I arrived, the customer service was terrible. The employees seemed more interested in chatting among themselves than in attending to customers; I had to wait a long time just for someone to look at me, and when they finally did, the treatment was impersonal and almost rude, as if my presence was a nuisance to them. As for the car service, it was just as frustrating. First, they gave me an estimated delivery time that was completely inaccurate, since I had to wait much longer than agreed without a clear explanation. When I finally received my vehicle, the work was poorly done. I noticed that they had not solved all the problems I pointed out and, to top it off, the car had marks and scratches that were not there before leaving it there. I tried to talk to the staff to correct these errors, but the answer was disinterested and unprofessional. They seemed to have no intention of taking responsibility or offering a satisfactory solution. The lack of commitment and professionalism in this place is incredible, and I would definitely not recommend this site to anyone. Not only did I waste time and money, but I was left with the feeling that they simply don't care about the customer."

Nov 01, 2024 · Jairo Cueto

DM auto repair is totally the best. I have used their services three times already and they been amazing and do an incredible job in repairing the car. I want to shout out Tiffany for being so kind and professional and so efficient in her role in this company. Thank you so much, Thank you Alan Christian for recommending them to me

Sep 30, 2024 · Wandamaria Rodriguez

Great and quick service, we were in and out in less than 30 minutes. Me and my Dad were referred by DMV to get our Winnabego Solis ProMaster 2500 Class B RV Van registration and the owners Father and Son were extremely professional and very talkative as myself so we enjoyed conversations about the 1911 Ford vehicle that I have in the picture and told me the story about his wife who passed away not too long ago. Love that vehicle and he was planning to rebuild it for them to ride in but as she passed away he lost interest and rebuilding it so it sits in the shop for sure. Me and my dad were admired by the vehicle since we never seen a 1911 Ford and were intrigued by the tires being made out of wood. The owner said that the car only runs 28 mph when it's built. Who found it fascinating and enjoyed hearing his story. Follow us on Instagram @nyctme & @PrimeVoyager for more pictures

May 19, 2023 · Samuel A Perez

DM Auto is the best place to go to to have your vehicle repaired. The owner, Leo, is extremely knowledgeable, kind, and experienced with jeep wranglers. I've never had to go back twice for a repair. His shop is always clean with a waiting room that is clean and comfortable with a tv and cable. All of Leo's mechanics are professional, courteous, and skillful. I'm a woman, and I don't trust many mechanic shops for good reasons. I've finally found a shop I can trust and relax my mind. Francesca is who you speak to first and she is so sweet and nice! She is very knowledgeable on cars as well and will try to fit you in for an appt. Leo has a great team of people who reflects him.

Dec 01, 2023 · Mist M

I recently had my car left fender and bumper repaired at an auto body shop, and I am extremely satisfied with the results. The damage was caused by vandalism. It was very noticeable and I wanted to fix it as soon as possible. I did my research and found a reputable autobody shop that specializes in fixing/repair damage bumper/fenders. I went to DM auto repair and they assess the damage and provide me with the estimate. the repair took a few days but when I picked up the car. I was amazed by how good it look. My car look new again. Thank you Clara. You was Cordial and made my experience a pleasant one. Would I come to DM auto repair again yes I would. Would I recommend DM auto repair Yes I would.

Jun 23, 2023 · Anibal Cuevas Burgos