Eagle River Service Center Inc.

Terrible experience with this mechanic Curt. He told me that my Chevy Equinox was totaled -- then days later said I owed him about $2,000 for work that he had already completed working under 70 West Auto Body. Yes, without my approval, he went ahead and made repairs. When I confronted him about the unauthorized work, he refused to take responsibility and instead tried to blame others. Completely unprofessional and untrustworthy. If your car gets towed here, pay to have it taken elsewhere (but not 70 West Auto Body). I would never recommend Eagle River Service Center to anyone. Avoid this place if you value honesty and good customer service.

Aug 26, 2024 · F Jason Diller

Customer service?!?! They don't run their business with any! $4300 for a rebuild and $4400 for a BRAND NEW tranny from GM. Wow! Then hangs up... I would too!

Dec 20, 2024 · Ashleigh Gerard

Twice I have been very satisfied with the service from this business .once for a brake job and an AC repair.

Oct 15, 2024 · james checolinski

As close to divine intervention as I’ve come. My truck died with a fuel pump issue right in front of their business on a Saturday afternoon after their closing hours. The owner was still there, working in back, and was incredibly nice and got me squeezed in for Monday or Tuesday, despite them having a full slate. As promised, I received a call late Monday from Corey, the most awesome service coordinator ever, letting me know it was fixed. They even took it for several test runs to make sure it was fixed so I wouldn’t get stranded again on my 200 mile return to Milwaukee. Not only was the service outstanding, but the price was super reasonable. Someone was looking out for me when it died right in front of their shop. I cannot recommend them highly enough, best auto repair experience I have ever had. THANKS!!!

Jun 14, 2023 · Roger Eineichner

One of the worst experiences I have ever had. The only reason I would return is to honor the warranty they offered. Not sure if they actually will honor the warranty because as I left he told me not to return. The owner stated the oil leak he caused was not his problem. His second attempt to fix problem in a week. I was on an important business call in his lobby when he came out to talk to me, I mentioned I couldn't talk right now and he started to shout at me while on the call. He obviously thought he was more important and couldn't wait until I got off the call. I wanted to talk about the vehicle but turned his back and stormed away accusing me of things that were not true. 1. Accused me of wanting gas because vehicle had to be returned to his shop twice. Not the case, once I asked how much gas was in vehicle because I knew it was getting low only to offer his mechanic to stop at gas station to fill up where I have an account. Never gave me the chance to correct his accusation. 2. He made a point to mention I called his mechanic's cell phone. I called that number only because he called me with that number. When I redialed to talk to his office I soon realized it was not the correct number so I hung up and called the correct number. Not really sure what he was trying to accuse me of there. Very rude and unprofessional. Get your facts straight before accusing your paying customers of things that are not true.

Sep 22, 2023 · Clifford Krentz