Elite Auto Care

My Audi A6 needed Rotors, Brake Pads and Brake Sensors, so I called Elite Auto Care to get a quote. I spoke with Josh and he was extremely professional and very detailed about cost and the products they offered. He gave me 2 options to choose from and he explained the difference in each one. His customer service skills are above and beyond the norm because he ensures the customer knows exactly what they are getting. When I arrived on Saturday morning to Elite Auto Care, I was greeted with the same great customer service attitude by Jaime. He already had been informed by Josh what my car needed. Josh, Jaime and the entire Elite Auto Care team are GREAT! On top of that, their prices are fantastic and they stand behind their work and products. I'll definitely refer friends and family to Elite Auto Care.

Sep 09, 2024 · Walter Salas

For me, dealing with cars is such a pain in the rear, and finding a trustworthy place is such a struggle. HOWEVER, this is now my go to place for everything. I really appreciate Jamie! The communication here is always really great! This is a place that I trust and feel good about going. I HIGHLY recommend! It's is a judgement free environment, where I always leave feeling safe and secure!

Feb 01, 2023 · Julie Mauk

I paid more than $5,000 and wasted about 4 months for my 2015 Volkswagen Golf R to still not work. I took in my 2015 Golf R last summer because it needed new rods and pistons and new head. I asked for a warranty and the owner John would just beat around the bush saying they don’t really do warranties. That was the first red flag and should’ve looked elsewhere. They got new pistons and rods and head for it , so the car starts up and runs, but the car is still throwing misfire codes and timing chain codes and the check engine light. It leaks a small amount of oil when I drive due to the timing codes. If you’re looking for another typical lying mechanic these are your guys. Some of the mechanics even talking smack under their breathe because me, a paying customer, with MY car wanted to know why MY car is throwing codes it never had. All of this could’ve been avoided if he was honest and upfront but no, here I am $5,000 short with a car that still doesn’t run properly.

May 20, 2024 · anthony

Josh is amazing with his customer service skills. He was able to get my tires replaced same day and on a Sunday. I'll definitely be coming back here again

Feb 05, 2024 · Vanessa Rodriguez

Amazing shop with a great owner (Josh). I had a 2019 Honda that needed roughly $2000 worth of suspension work and Josh did an amazing job on it. I called roughly 10 shops in the area and none of the shops instilled in me the same confidence that Josh did while speaking to him on the phone. I work on cars myself but only at a “YouTube mechanic” level and speaking to Josh, he demonstrated to me that he truly knows what he is doing. He was completely honest with me and did an amazing job. Josh was the “straight shooter” type of honest mechanic that I was looking for and not only is he honest but he is willing to listen to you, talk to you, and address your concerns in a caring, patient, knowledgable, and confident way that I didn’t get from the other shops that I called. I’m not saying that there aren’t other good shops in the area because I spoke to many, but I didn’t want to take that chance with suspension work so I bet my money on Josh and it turned out perfectly.

Aug 08, 2023 · Quinn Irion