Empire Chevrolet Of Hicksville Service Department

Empire Chevrolet Of Hicksville Service Department

  • +1 516-831-0422
  • www.shopempirechevroletofhicksville.com
  • 27 1st St, Hicksville, NY 11801, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Empire Chevrolet Of Hicksville Service Department ico

(167)

Auto Repair Stations

Nassau County . New York

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  • Intro
  • Photos
  • Location
  • Reviews

Empire Chevrolet Of Hicksville Service Department Introduce

Welcome to Empire Chevrolet Of Hicksville Service Department, where we specialize in providing top-notch car repair and maintenance services to the residents of Hicksville, NY. As a trusted name in the auto industry, we are committed to delivering high-quality care for your vehicle, ensuring it runs smoothly and efficiently. Our service department is equipped with state-of-the-art tools and staffed by highly trained technicians who are dedicated to exceeding customer expectations.

Located at 27 1st St, Hicksville, NY 11801, we offer a comprehensive range of services including general repairs, routine maintenance, diagnostics, and detailing. Whether your vehicle needs a quick check-up or major repairs, our team is here to handle it with expertise and care.

  • Expert Technicians: Our skilled technicians are certified professionals with years of experience in diagnosing and repairing all makes and models.
  • Comprehensive Services: From oil changes and tire rotations to engine repairs and transmission services, we handle it all.
  • Same-Day Appointments: We understand your time is valuable, so we offer same-day appointments whenever possible.
  • Loaner Vehicles: For your convenience, we provide loaner vehicles while your car is in our care.
  • Customer-Friendly Environment: Our facility is designed to be comfortable and welcoming for all visitors.

Our commitment to excellence extends beyond repairs. We aim to make your experience with us as seamless and stress-free as possible. That's why we also offer extended hours on Saturdays and prioritize customer satisfaction in every interaction.

Customer Feedback

Read what our customers have to say about their experiences with Empire Chevrolet Of Hicksville Service Department:

  • "After several rough outings with the service dept, they finally nailed it. Special praise goes to Dawn, the Service Manager, who always goes above and beyond to ensure her customers leave happy." - Satisfied Customer
  • "The worst experience at this dealership... I drove two hours to see a specific car, but they didn't show me the vehicle I came for. They tried to sell me other cars I wasn't interested in..." - Dissatisfied Customer

While we strive to provide exceptional service, we acknowledge that there's always room for improvement. We appreciate all feedback, whether positive or negative, as it helps us grow and better serve our community.

We invite you to visit Empire Chevrolet Of Hicksville Service Department at 27 1st St, Hicksville, NY 11801, or call us at 1 516-831-0422 to schedule an appointment. Let us be your trusted partner in vehicle care!

Photos

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Location

Customer Reviews

After several rough outings w the service dept, they finally nailed it. Special praise,as always, goes to Dawn, the Service Manager. Always going above and beyond to make sure her customers leave happy. Thank you Dawn, I'll be back

Jan 16, 2025 · Michael Shaughnessy

Very Disappointing Experience – Would Not Recommend. I had the worst experience at this dealership. I drove two hours to see a specific car, but when I arrived, they didn’t show me the vehicle I came for. Instead, they tried to sell me other cars I wasn’t interested in. To make matters worse, they had me pay before explaining all the charges, and I ended up not liking the deal. They promised to refund me within 3-5 business days, but it’s been over a month and I still haven’t received the refund. Every time I called, I was given false information. My advice is do not pay any money until you’re absolutely sure about the deal, because they will not refund you in a timely manner.

Jan 15, 2025 · Ousmane Konate

This was the worst experience ever. We went in to see about getting a new truck and the person that was helping us was someone professional. He kept dancing around the amounts, and then he kneeled on the floor next to us. That was so weird and made us feel very odd and we needed to leave.

Dec 27, 2024 · Debbie

I am so pleased to give this review. I meet K. Juman(Joe) all 6foot 6inches of him. He is the most wonderful gentleman I have ever come across in the car industry. I swore I was at BMW or Mercedes. I can’t praise him enough. So thoughtful and helpful. I hope he stays with the company. If he goes I go! Thats how great he was.

Nov 21, 2024 · Melissa Mccoy

Generally, I get good service at Empire and they fix whatever the problem is with my car to my satisfaction. But, sadly, not this time. I brought my car in for a air bag recall and stabilitrak repair. My Chevy Traverse stabilitrak light would periodically go on, and I would experience engine power loss and the engine would shake. This was the second time I took my SUV to Empire Chevy Service to repair the problem. And as in the first time, they were "unable to determine the source of the problem." This means that my Chevy still has the problem after taking it twice to Empire to be repaired. I am very disappointed, to say the least.

Nov 22, 2024 · Vincent F.