Empire Collision Center

The WORST experience I've had with a body shop.  I had a minor accident that involved the passenger fender, front door, bumper, and axle.  Marco confidently said he can fix it, but I soon realized he was not qualified.  Marco is dishonest, and failed to complete the job, and the work that he did was not correct.  He never returned my calls, so I had to physically go to the shop multiple times a week only to see my car sitting there with nobody working on it.  After 5 months, I pulled my vehicle and brought it to another shop.  The assessment showed subpar repairs by Empire, and the new appraiser TOTALED my car.  After 6 months of hell, my car was totaled.  Marco did not bid the job correctly, in fact, he was so incompetent, he never should've taken the job in the first place.  In the end, he told my insurance that the job was complete, but the new assessment showed something completely different.  AVOID this establishment!!!!!

Jan 02, 2025 · david richard

I came here in need of urgent help with my car. I had damaged a good portion of my right front side and the owner Marco was super kind and assuring that he was able to fix it! I still needed my car for the day so he was able to make it drivable and in the meantime get an estimate of how much the total repair would be. The prices were also very fair! I am happy to come back to finish my repairs.

Jun 18, 2024 · Aliah Ordonez

Marco and his team at Empire Collision helped restore my car. They erased 22 years of wear and tear, removed the rust and were able to save the quarter panel. In addition to the excellent body work his team also repaired some of the interior upholstery. Great work. Thank you.

Oct 12, 2019 · Joseph Henein

Empire Collision Center did an awesome job on my VW Jetta, I could not find the photos of how it looked before but check out how it looks after. Search no more, your car is in great hands here, you'll get professional body shop work, you'll always be greeted with a smile and you'll receive good customer service. Special thanks to Marco!

Sep 12, 2018 · Marc Beltrán

Empire Collision is amazing! They helped me with a big problem for a unbelievable super good price! The door of the outside storage compartment of my RV was damaged, the door frame was broken but the door was good. I asked the dealer and also a body shop that specializes in repairing RVs, they both told me that I needed to replace the whole door&frame , and it took more than 5 weeks to order new parts, but my RV has been booked to rent to someone else and must be delivered within a week, or I have to pay the penalty. Thank god I found Empire Collision, they repaired the whole compartment to a perfect condition without replacing any parts, and it only took several hours, the cost was less than 1/5 of what the dealer quoted, that was a price that I could afford easily! They provided me a perfect service and they saved my life! I am 10000% sure I will come back when needed and definitely be their loyal customer!

Feb 10, 2023 · Shawn Li