Empire Collision Experts

My Z06 had some damage on the bottom of its front splitter which I needed repaired. Upon arriving I was greeted by very friendly staff and had the pleasure of dealing with Nando. He did an excellent job walking me through the process and provided me with a great quote. He made great conversation with me throughout my time at the shop as well and I truly felt like a valued customer. They did an excellent job with the repair. It was completed quickly and efficiently. Now my splitter looks the way it did when I first bought the car! I would also like to add that Michael's communication via email was excellent and always prompt. Whenever I need any auto work done, this is the spot I'm coming to! I'd highly recommend them to anyone in the Tampa area.

Oct 22, 2024 · Saim Khan

I had an incredible experience with Empire Collision Experts! They did an outstanding job repairing my bumper, and my car looks amazing. The quality of their work is top-notch, and their attention to detail is impressive. Nando and Michael were amazing throughout the entire process, making sure I was informed and satisfied every step of the way. They, along with the rest of the team, are extremely friendly and made me feel like part of their family. The customer service is superb. Everyone was welcoming, attentive, and genuinely cared about my satisfaction. I highly recommend Empire Collision Experts for anyone looking for a reliable, family-oriented body shop that delivers exceptional results! Thank you guys!

Aug 22, 2024 · Tito Caballero

Had a minor collision damaging the rear bumper of my Mercedes Benz. After reviewing multiple reviews of body shops online, and speaking with people there, I decided on Empire Collision Experts. Nice family business with superb reviews. I am sure glad I did. The biggest concern for me was matching the paint correctly to the car, as I have seen to many other body shop repairs, where the bumper was just not quite right. Empire nailed it! I am very happy with their work, the fair pricing, and the feeling you get that they really care about doing the job right. I hope I am not in any other accidents, but I know where I will take my car if I am. Update-Had a piece of drywall hit my front bumper so immediately thought of Empire from my past experiences. Not sure if they got too busy, or what happened, but far from the experience I had before. Their estimator works from home and will take a week plus to get you any information. Once I finally received a quote, I asked a question two days ago and still waiting for an answer. So much for the friendly, family feel. Not sure if they still do good work, as I will not use them again due to the total lack of service in just getting an estimate or a question answered. Too bad!

Sep 13, 2022 · Tim Reynolds

Nando and his team were amazing when handling my car due to a insurance claim for a blowout with body damage. Speaking with Nando was refreshing and comforting as within a few min I knew I was in good hands. Nando is the owner but will jump in to do the hands on work when he needs to. He was the person that towed my car and put me at ease that my car would be restored to what it was. He contacted me with updated info every 5 days and answered all my questions in between. Once seeing my car after repair I was in disbelief. It looked amazing with an amazing detailed and restoring of my headlights to go along with it. Once looking at my front tires I decided to replace those too and they still had my car back to me within a day or so. I can't say enough about Empire's work and Nando's customer service. My husband was so impressed he will be scheduling an appointment for his car.

Oct 15, 2020 · Tiffany DaCosta

If you want quality, great customer service, family business, and top notch service this is the place to go. I had a lady side swipe me and I was very particular in choosing the shop to work on my truck. I, like everyone does, went to google and searched for the place with the best reviews. I called Empire and they were a month and a half out. I was willing to wait for great service so I did. The reward was satisfying and they did not disappoint. They had my truck for 2 weeks (due to parts and such) and it came out perfect. Can’t even tell there was any damage on my truck. Don’t think twice when you want the best service around and a seamless repair. They have earned my business and will do so in the future. Thanks for everything guys and a fantastic experience.

May 24, 2022 · Brandon Rivera