Eurozone Motors

I have a 2011 Audi A5 2.0t. At this age, the dealership is never a reasonable place to take her. After having been with a different shop but not very happy, I asked Eurozone Motors for an inspection. I greatly appreciated the thoroughness, that the report included photos, and the fact that the technician categorized what needed immediate attention and what could be dealt with further down the road. Made an appointment for some of the more immediate issues, which were taken care of promptly and professionally. Monica at the service desk is very kind and responded to any questions and estimates swiftly. The work performed was great! Don’t get me wrong - it’s not cheap. But you definitely get what you pay for! I’ll be back for more work and feel like I finally have a great place to have my ride taken care of! Thanks so much!

May 06, 2024 · Dani Lambert

After having a major problem with my Land Rover, I was terrified of what the outcome would be. I took it to a local mechanic first and didn’t hear great news, and was recommended I take my car to a LR specialist. I came across this shop randomly on Reddit after scouring the internet of the possibilities on what was wrong with my car, and I’m so happy I did. First off, Monica is so wonderful and made this whole experience so pleasant! After speaking with her upon dropping off my car I had 10000% trust in them. Being a woman and taking your car to be checked on/serviced is stressful and intimidating, but not here. I also learned valuable information for the care and keeping of my first European car. The communication and updates were on point, and the financing options are incredible and easy to swallow. It goes without saying I won’t be taking my Land Rover anywhere else when service time comes. A thousand thank yous to Monica, Ronaldo and the rest of the team for making my car run like new again!

Feb 03, 2025 · Lyssa Wilcox

Ronoldo and Eurozone was recommended to me by an incredibly reliable and discerning source to service my classic 2002 Porsche, and I was not disappointed. As we determined the issue that needed to be addressed, communication with the team at Eurozone, which was managed by Monica, was seamless. They can definitely count me as a new customer not only for my Porsche but also for my 2024 Audi.

Dec 10, 2024 · L. Haydn Wright

First time in the shop. prompt, courteous and professional. Did a full diagnostic and came back with a couple minor items. Appreciate the honesty! Love the family vibe…my new shop!

Sep 04, 2024 · Gregg Butler

My wife Taisia and I have take our BMW to Eurozone a few times in the past due to the decent reviews and the convenience of living local. That was all about to change. •Taisia owns this BMW and I chip in at times to help with cost since we both drive it. We both have individual invoices from the past working with this company. So there is that. •The car broke and was towed to Eurozone to have a new fuel pump installed. We picked the car up the after two days and drove home which is a few miles away. Taisia drove the car the next morning to a gas station not even 1 mile away to fill the tank with gas. The gasoline was flowing out of the gas tank and was spewing everywhere and even on herself. We have pictures. Now we have to bring the car back to Eurozone and have them look at it, again. This wasn’t fixed right or installed correctly it seemed since the car never did that until we got it back from Eurozone. •I had talked to Eurozone and told them they need to fix this and resolve this issue since this is on them. I’m a bit stern and straight to the point, they told me I need to shift my attitude. I just told them to get it done and business is business but then realized the type of people I am dealing with. •After diagnosing the problem on why it did that, they stated that the fuel pump gasket seal was faulty and needed to be replaced. That’s a bit suspicious to me. Any mechanic would know to replace that while installing a new fuel pump. •My wife had contacted them separately and was very upset and concerned because it was a huge safety hazard with all of that gas spilling, as anyone should be. That is your customer and that also owns the BMW that was worked on by Eurozone. She left a review on how she felt about the situation. Taisia made a few calls to monica the owner, who had a nasty attitude on dealing with this situation threatening her to not give her an update it the review wasn’t removed asap… and snapped a few times at Taisia while at it. Turns out she likes to argue back at customers with that toxic attitude. We have a recording of the whole conversation. •After an entire day sitting at the shop we finally get an update and turns out they are trying to work out more issues with the car. Okay. They said the car was having a hard time starting now and the batter was low. It’s a brand new battery less than a year old. They then kept the car over night and held it there for a complete day saying they want to make sure it’s running right. At the end of the day they contacted us and said the car needs to be looked at more concerning the fuel pump issue still. I was just getting a run around on what the deal is. We wanted the car out of their hands since they are clearly toxic to work with and unprofessional. •In the mean time I talked to three of my work colleagues who are top Porsche and BMW techs and instantly picked out the issue with the car without even seeing it. Three professional opinions by three techs. They all said the same thing, get that car out of that shop asap before they do something worse this time. We scanned the BMW for a second opinion and the Evaporation error code came right up. So now we have to pay someone else to fix this issue they clearly couldn’t. •We finally picked the car up that night and they said car is parked on the street and to get the keys from one of the technicians in the back. We didn’t find anyone and had to come inside to get my wife’s BMW key fob. The owner Ronaldo came out giving us the nastiest stare down as we grabbed the key and was glaring at my wife. Who does that? Just take a loss and accept the fact that you could not fix the most basic issue and were upset over the fact that you guys got a bad review in the process. You should have earned that review to be removed instead of making it worse. We are now going to do some paper work on our end and see you soon. cars what so ever. Maybe Honda’s and lower end vehicles is what they specialize in, but not Euros

Dec 15, 2024 · Mitchell Hohimer