Evans Automotive

I happened to call Shannon, the general manger with Firestone, and as much as she wanted to help me get my vehicle serviced, especially because I had already had my vehicle towed to 2 separate places, only to be told that my car could not be fixed without completely good working parts being broken just to fix a inexpensive part. Nobody, not even the dealership, or the place I purchased my vehicle carried the tool to service my vehicle because we live in what is considered to be a rustbelt state. WHAT!!!! I never heard of such a ridiculous thing! Anyway, many folks were unable to help me because of it being a liability issue, while others would help but stated they were going to break working parts in my car. Shannon took the time to direct me to her competitor, which is Evan Automotive. I must admit it was the best thing that could have happened to me. I am incredibly happy with the service we received from Evans Automotive! Chuck at Evans took great care of us and made sure to stay connected with us every step of the way and let us know what issues we may or may not have been experiencing. Nowadays it is hard to find good customer service let alone great customer service. I would most definitely recommend Evans Automotive to as many folks as possible, and again this review would not be possible if Chuck and Shannon would not have taken that extra step to help a desperate customer. Thank you, Evans Automotive Family!

Nov 19, 2024 · Ms Hampton

Brought my Maserati Ghibli S4Q in to get belts changed and have a X-Pipe instead. They were very quick to turn it around and get me out of there with good service. Within the day the check engine light came on and I was noticing performance issues so I got worried and thought the new part could have caused an issue with tuning or something. Brought it back in a few days later and they informed me it was a small fix and fixed it on the spot with no charge. Prior to coming to them I visited a Maserati Dealership to get my yearly service done and they listed about $4K in additional work the needed to be done and when I took that list to Evans they said only a few of the items needed done. The few items that needed done they beat the Maseratis dealership price for the services by a landslide. Pretty sure I found my new primary auto maintenance team. Awesome and politely knowledgeable staff. Good turn around times Very very well priced

Aug 24, 2024 · matthew pologruto

Honest people. New customer here who took her Car for a diagnostic. They saw that it was an issue that was covered under Mercedes warranty and took the liberty to call on my behalf to give them a heads up and ensure my car part would be in. They referred us after diagnosing and that is very noble and honest of them. Thank you.

Sep 27, 2024 · Carla T.

Great people and excellent service! Evan's installed a grille on my car that I provided. They completed the installation the same day and their rates were fair. The employees were all friendly and helped me with any questions I had. I will definitely be a return customer!

Nov 19, 2020 · Mike Royer

Evans has been the only place I take car for years . They are always honest and reasonable prices. They have done so much work for me on multiple vehicles and this is the place you want to take your vehicle no matter what it is . Oh another place can't figure it out Evans can . It's Columbus best kept secret for car repair. Thank you y'all for all your hard work and keeping me going down the road .

May 10, 2024 · Brent Weeks